12th Pass Job in Pimpri-Chinchwad| Cabin Crew: Akasa Air’s empathetic and youthful personality, employee-friendly culture, customer-service philosophy, and tech-led approach will make this commitment a reality for all Indians.

Cabin crew, also known as Flight Attendants provide in-flight services to ensure that airline passengers have a comfortable and smooth flying experience. Their duties include answering passengers’ questions, enforcing safety measures before, during, and after takeoff, and serving food and beverages during flights.

Looking for candidates who are simple, caring, and genuine in their approach and can understand Customer needs.

Your Key Responsibilities as a Cabin Crew
• Strictly adhere to and remain conversant & compliant to set standard operating procedures as per the Government, DGCA, and Company Manuals.
• Responsible to conduct inflight sales and continuously increasing ancillary revenue. As a salesperson, you must always promote the airline as a brand and share various options available to the customer, thereby ensuring the Akasa Air Experience is demonstrated, Customer’s overall experience is enhanced.
• Ensure service delivery is efficiently organized and consistently delivered by the crew to meet and exceed customer expectations. Finesse and presentation are of paramount importance. Pay special attention to customers requiring special assistance with reduced mobility, the elderly, unaccompanied minors, and mothers with infants/children.
• Please make every effort to see that the customer is comfortable and always show that you care for them. Always maintain a high level of enthusiasm and your passion for customer care must be visible to all.
• Take a detailed galley handover and ensure all sales stock, pre-booked meals and other catering uplifts are as per catering documents.
• Maintain good public relations in the cabin by engaging positively & proactively with the customers (Be the Brand Ambassador).
• Ensure On-Time Performance is maintained.
• Maintain current knowledge of rules and regulations and procedures for the operations of the aircraft. Keep abreast with the latest safety & service circulars / notices / procedures / campaigns & promotions.
• Strict adherence to company grooming & turn-out standards. Be responsible and present a professional image whilst on duty and on layovers.
• Responsible for the validity of mandatory and regulatory training & documents, their timely issue, renewal, and extension.
• Always maintain a high level of self-discipline when on duty and strictly adhere to the cabin crew code of conduct. Ensure the focus is on customer safety, security, and comfort.
• Responsible for checking, safeguarding, and return of all company equipment and unused catering supplies. Responsible for the cleanliness & tidiness of aircraft cabins, lavatories, and galleys. Monitor the cabin throughout the flight.
• Responsible to report all issues / discrepancies / non-compliances / cabin & galley defects to the Inflight Manager.