Full job description
BYLAW CLERK
COMPETITION: #24-165
STATUS: Regular Full Time (CUPE)
DEPARTMENT: Bylaw, Licensing & Community Safety
SALARY: $30.33 - $35.59 per hour
CLOSING: September 8, 2024
We strive for excellence as we deliver vital municipal services with innovation, accountability and efficiency to meet the needs of the community now and into the future. Be part of our story. Come grow with us!
POSITION OVERVIEW:
The City of Maple is seeking a highly organized, customer focused Bylaw Clerk in the Licenses & Bylaws Department. You will demonstrate great attention to detail with the ability to plan and prioritize effectively. This position involves dealing with the public where accuracy, patience, courtesy and tact are required when answering complaints and inquiries. The Bylaw Clerk is responsible for the administration and processing of business licensing, dog licensing and municipal tickets. This position deals with a high volume of e-mails and phone calls on a daily basis and excellent multi-tasking skills are essential in this position. Duties are performed in an office environment with frequent distractions, emotionally charged situations and dealing with potentially difficult customers.
EDUCATION AND EXPERIENCE
Completion of the 12th school grade including or supplemented by courses related to the work plus sound related experience preferably in an inspectional and regulatory department, OR an equivalent combination of training and experience.
KNOWLEDGE, SKILLS AND ABILITIES
Considerable knowledge of the departmental procedures, bylaws, rules and regulations related to the work.
Sound knowledge of business English, spelling, punctuation and arithmetic and modern office practices and procedures.
Ability to deal courteously and effectively with the public and staff in supplying information and in explaining and interpreting bylaws and regulations as related to the work performed.
Ability to perform typing and clerical assignments, and maintain files and records related to the work.
Ability to make decisions in accordance with established rules, policies and procedures.
Ability to operate common office equipment and a computer terminal.
HOURS OF WORK
HOU
Hours of work will be Monday-Friday – 8:00 am to 4:00 pm
As per Article 14.01 this position may be required to work an afternoon shift consisting of seven (7) hours, exclusive of an unpaid meal period, between 3:00 pm and midnight, Monday to Saturday, and may also be required to work a dayshift on Saturdays.
EQUITY STATEMENT
At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting
[email protected].
WHAT WE OFFER YOU:
The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.
We thank all applicants for their interest, however, only those under consideration will be contacted.
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