Job Description
For over 40 years, we’ve connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.
We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.
Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people brings diverse perspectives and shared ambition.
We’re proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.
Job Description
Based at our Auckland Location, the 3PL Administration Team Leader plays a pivotal role in managing all administrative functions that support our clients’ warehousing operations.
This position oversees a dedicated team responsible for ensuring the smooth coordination of receivals, stock movements, order entry and tracking, dispatch administration, and pallet transfers. You’ll also manage the arrangement and booking of transportation using both Mondiale VGL’s fleet and third-party logistics providers, ensuring timely and efficient delivery based on customer requirements.
As a key link between clients, warehouse operations, and transport teams, this role requires strong leadership, attention to detail, and a focus on delivering excellence in customer service and accuracy across all warehousing administration processes.
Key Responsibilities
Lead and support the 3PL Administration team to deliver operational excellence and meet service expectations.
Oversee the end-to-end administration of client warehousing activities, including receivals, dispatches, stock movements, and order tracking.
Communicate effectively with clients, suppliers, and internal teams to manage warehouse and transportation requirements.
Ensure warehouse orders are processed seamlessly, accurately, and in a timely manner.
Coordinate transport and delivery services while maintaining cost efficiency and service quality.
Manage billing and invoicing processes linked to warehousing and transport operations.
Monitor performance and proactively identify opportunities for process improvement.
Maintain and update client Standard Operating Procedures (SOPs).
Provide reports, data analysis, and insights to support operational and customer service excellence.
Ensure compliance with all health, safety, and company policies, fostering a safe and efficient work environment.
Qualifications
Skills and Competencies
Proven leadership experience with the ability to train, develop, and motivate team members.
Strong understanding of warehouse operations, 3PL environments, and administrative processes.
Excellent time management and organisational skills, with the ability to manage multiple priorities effectively.
High attention to detail with strong analytical and problem-solving abilities.
Proficient in WMS, CRM, and BI tools.
Demonstrated customer service excellence with strong communication and stakeholder engagement skills.
Positive and proactive work ethic, with the ability to work independently and collaboratively within a team.
Commitment to continuous improvement, innovation, and operational efficiency.
Additional Information
Why Mondiale VGL?
Be part of a dynamic and growing team in a global company with over 40 years of industry expertise
Join a supportive, energetic environment where no two days are the same
Build a career where your impact drives the future of the logistics and freight teams
If you're passionate about client service and ready to take your career to the next level, we'd love to hear from you! Apply now and be part of the team at Mondiale VGL.
We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We’re committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we’re better together when our team reflects the diversity of the communities and customers we work with every day
💡 Quick Summary
Seeking a career-building opportunity? The 3PL Administration Team Leader position is now open for candidates interested in the Admin Executive sector. This role in Mangere offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
