Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.

The primary purpose of this role is to:
• Provide product support to customers via the telephone and/or Internet (e.g., instant message, email)
• Assess nature of product or service issues and resolves support problems
• Maintain log of product issues and conveys customer feedback to product development staff

Responsibilities:

Location – Pune

Experience – 2-4 years

Skills -

Requirements:
• Excellent communication skills
• Hands-on analytical and troubleshooting...