Job Description
Ensure that our customers have a great experience using our service by responding to their questions via phone, SMS, e-mail, Facebook, CRM, and any other way that customers might think of to get in touch with us.
Liaise with our mobile operator, Merchants and other partners as required to help quickly resolve any problems that customers have using our service.
Assist to conduct and carry out transaction tests to identify any potential issues of payment channels.
experience in customer-focused role (service, hospitality, call centre, etc.)
Positive personality and attitude
Flexible to changes and has sense of urgency
Liaise with our mobile operator, Merchants and other partners as required to help quickly resolve any problems that customers have using our service.
Assist to conduct and carry out transaction tests to identify any potential issues of payment channels.
experience in customer-focused role (service, hospitality, call centre, etc.)
Positive personality and attitude
Flexible to changes and has sense of urgency
💡 Quick Summary
Seeking a career-building opportunity? The 700|Post|Bpo 12th Pass | Customer position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
