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Contact Center Supervisor
• Managing staff: Hiring and onboarding new employees, answering questions, and providing guidance and feedback • Personal Lines Insurance experience is mandatory • Monitoring performance: Measuring KPIs like call waiting, call abandonment, and inbound calls • Training: Implementing training programs and continuously t...
Located: Worcester, Massachusetts, US
Remote Customer Service Representative
Ready to tackle a fun and rewarding job? There are Remote Customer Service Representative job openings in your area. Click today and find the job that you have been looking for! This position is responsible for identifying and resolving customer issues and answering customer inquiries. ESSENTIAL DUTIES AND RESPONSIBILI...
Located: Fairhaven, Massachusetts, US
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