Job Description
Maintain inventory of student’s kit and ensure timely issuance as per process.
Be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, Visa, travel arrangement, legal requirements, documents etc.to be able to propose accurately and address questions.
Coordinate with respective team for the product services and seek support for second level counselling.
Be responsibly proactive in up-selling and cross-selling relevant products.
Support Centre Manager in grievance management.
Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
Be proactive for self-development initiatives by participating in trainings and certifications.
Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.
Work closely with cross functional teams such as research, counseling, editing, SnQ, IT and Finance and ensure IT related process compliances.
Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per the TAT
Be proactive in reviewing information on various courses, colleges, test prep products, application process, deadlines, Visa, travel arrangement, legal requirements, documents etc.to be able to propose accurately and address questions.
Coordinate with respective team for the product services and seek support for second level counselling.
Be responsibly proactive in up-selling and cross-selling relevant products.
Support Centre Manager in grievance management.
Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
Be proactive for self-development initiatives by participating in trainings and certifications.
Owning the entire lifecycle of each student at each stage, maintaining database and to be able to extract reports.
Work closely with cross functional teams such as research, counseling, editing, SnQ, IT and Finance and ensure IT related process compliances.
Monitoring and follow up of creation of schedules & other mandatory operational tasks at all locations as per the TAT
💡 Quick Summary
Seeking a career-building opportunity? The Academic Counselor position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.