Job Description
Join V/Line’s Accessibility Reference Group
Use your lived experience to help make transport better for everyone
Victoria-wide.
Volunteer opportunity. 3-year term.
$100 per session.
V/Line is inviting expressions of interest from people with disability to join our Accessibility Reference Group (ARG): a panel of lived experience advocates helping shape the future of accessible public transport across regional Victoria.
We want people who bring passion, insight, and a broad perspective, people who are ready to speak up and help us improve the way our services work for everyone.
What the group does
The Accessibility Reference Group (ARG) provides direct advice to V/Line on how to improve accessibility across the regional network.
This includes input on:
Station upgrades and major projects
Customer service experience
Temporary changes or disruptions
The V/Line Accessibility Action Plan
Testing new technology, website functions and fleet features
As an Accessibility Reference Group (ARG) Member, you might be invited to take part in activities like user testing, collaborative workshops with other transport providers, or providing feedback on service design from a lived experience point of view.
Who we’re looking for
We want to build a group that reflects the full diversity of disability, age, identity, and geography across Victoria.
You don’t need to be a policy expert or transport specialist. We’re looking for people who:
Live with disability, or are a parent/carer with relevant lived experience
Use V/Line services at least 6 times per year
Are comfortable contributing in group settings
Can bring their own experience while also thinking broadly about access for others
Can attend a minimum of 6 meetings per year, including two in-person sessions in Melbourne (with support for travel and adjustments as needed)
Live in regional Victoria or Melbourne and have a good understanding of the access challenges in their local area
We especially welcome expressions of interest from young adults, First Nations people, people from culturally diverse backgrounds, LGBTIQ+ community members, and people with invisible disabilities.
What you’ll get out of it
$100 stipend per meeting or engagement activity (minimum of 6 meetings per year)
Travel expenses covered (including support for regional travel)
Opportunities to contribute to real-world projects and influence change
Experience working in a structured advisory setting
Connection with other advocates and transport operators across the state
You’ll also gain skills that can support future leadership, work, or community involvement.
Apply now
For further details and confidential conversation, please contact Cass Bertram, Accessibility Advisor, at [email protected]
You’re welcome to apply in the way that suits you best.
Our preferred option is for you to click through to our V/Line Careers page and submit a short, written response telling us:
Why you’re interested in the ARG
A little about your lived experience and the region you’re based in
If writing isn’t your thing, you can also contact Cass to arrange an alternative (like video, phone, or support with preparing your response).
We want to make this process as inclusive and comfortable as possible. Just let us know, we’re here to help.
Applications close at 11:5+pm on Sunday, 13 July 2026
We will respond to all applications received for this volunteer role
This opportunity is open to people who live with disability. If you’re not sure whether this includes you, but feel connected to this work, we encourage you to apply.
About V/Line
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3,700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3,100 committed team members who are up to the challenge.
Why V/Line
We offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Dee Morris in our Talent team at [email protected] or 1800XXXXXX for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, ****** orientation, religion, age or disability. We are also proud to be endorsed by Work180 as a great place for women to work, second year in a row.
We proudly acknowledge the First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.
Use your lived experience to help make transport better for everyone
Victoria-wide.
Volunteer opportunity. 3-year term.
$100 per session.
V/Line is inviting expressions of interest from people with disability to join our Accessibility Reference Group (ARG): a panel of lived experience advocates helping shape the future of accessible public transport across regional Victoria.
We want people who bring passion, insight, and a broad perspective, people who are ready to speak up and help us improve the way our services work for everyone.
What the group does
The Accessibility Reference Group (ARG) provides direct advice to V/Line on how to improve accessibility across the regional network.
This includes input on:
Station upgrades and major projects
Customer service experience
Temporary changes or disruptions
The V/Line Accessibility Action Plan
Testing new technology, website functions and fleet features
As an Accessibility Reference Group (ARG) Member, you might be invited to take part in activities like user testing, collaborative workshops with other transport providers, or providing feedback on service design from a lived experience point of view.
Who we’re looking for
We want to build a group that reflects the full diversity of disability, age, identity, and geography across Victoria.
You don’t need to be a policy expert or transport specialist. We’re looking for people who:
Live with disability, or are a parent/carer with relevant lived experience
Use V/Line services at least 6 times per year
Are comfortable contributing in group settings
Can bring their own experience while also thinking broadly about access for others
Can attend a minimum of 6 meetings per year, including two in-person sessions in Melbourne (with support for travel and adjustments as needed)
Live in regional Victoria or Melbourne and have a good understanding of the access challenges in their local area
We especially welcome expressions of interest from young adults, First Nations people, people from culturally diverse backgrounds, LGBTIQ+ community members, and people with invisible disabilities.
What you’ll get out of it
$100 stipend per meeting or engagement activity (minimum of 6 meetings per year)
Travel expenses covered (including support for regional travel)
Opportunities to contribute to real-world projects and influence change
Experience working in a structured advisory setting
Connection with other advocates and transport operators across the state
You’ll also gain skills that can support future leadership, work, or community involvement.
Apply now
For further details and confidential conversation, please contact Cass Bertram, Accessibility Advisor, at [email protected]
You’re welcome to apply in the way that suits you best.
Our preferred option is for you to click through to our V/Line Careers page and submit a short, written response telling us:
Why you’re interested in the ARG
A little about your lived experience and the region you’re based in
If writing isn’t your thing, you can also contact Cass to arrange an alternative (like video, phone, or support with preparing your response).
We want to make this process as inclusive and comfortable as possible. Just let us know, we’re here to help.
Applications close at 11:5+pm on Sunday, 13 July 2026
We will respond to all applications received for this volunteer role
This opportunity is open to people who live with disability. If you’re not sure whether this includes you, but feel connected to this work, we encourage you to apply.
About V/Line
V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade.
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3,700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3,100 committed team members who are up to the challenge.
Why V/Line
We offer:
Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Dee Morris in our Talent team at [email protected] or 1800XXXXXX for confidential support.
As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, ****** orientation, religion, age or disability. We are also proud to be endorsed by Work180 as a great place for women to work, second year in a row.
We proudly acknowledge the First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.
💡 Quick Summary
Seeking a career-building opportunity? The Accessibility Reference Group (ARG) Member position is now open for candidates interested in the Helper Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
