Job Description
About Quest Apartment Hotels
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We are a leading provider of accommodation solutions for the extended stay corporate traveller. Our network of over 160 franchised properties across Australia, New Zealand, and Fiji offers a wide range of apartments to suit different needs.
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The Position
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We are seeking a skilled Guest Service Agent to join our team at Quest Macquarie Park. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for all guests.
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Your Key Tasks
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Deliver personalized service to guests
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Respond to accommodation inquiries
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Process reservations
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Assist guests with check-ins, check-outs, and provide detailed information about the hotel facilities and local area
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E nsure the seamless operation of the reception desk
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Our Requirements
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Flexibility to work shifts, weekends, and public holidays
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Valid working rights in Australia
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Previous experience in front office reception within the hospitality, travel, or tourism industries
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Excellent communication, interpersonal, and time management skills
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A keen eye for detail and high standards of personal presentation
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A highly team-oriented ethos
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Our Benefits Package
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A professional and friendly working environment
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Onsite parking
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Exclusive staff, family, and friends' accommodation rates across Quest properties
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Ongoing training and development opportunities
">
">
We are a leading provider of accommodation solutions for the extended stay corporate traveller. Our network of over 160 franchised properties across Australia, New Zealand, and Fiji offers a wide range of apartments to suit different needs.
">
The Position
">
We are seeking a skilled Guest Service Agent to join our team at Quest Macquarie Park. As a key member of our front office team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for all guests.
">
Your Key Tasks
">
">
Deliver personalized service to guests
">
Respond to accommodation inquiries
">
Process reservations
">
Assist guests with check-ins, check-outs, and provide detailed information about the hotel facilities and local area
">
E nsure the seamless operation of the reception desk
">
">
Our Requirements
">
">
Flexibility to work shifts, weekends, and public holidays
">
Valid working rights in Australia
">
Previous experience in front office reception within the hospitality, travel, or tourism industries
">
Excellent communication, interpersonal, and time management skills
">
A keen eye for detail and high standards of personal presentation
">
A highly team-oriented ethos
">
">
Our Benefits Package
">
">
A professional and friendly working environment
">
Onsite parking
">
Exclusive staff, family, and friends' accommodation rates across Quest properties
">
Ongoing training and development opportunities
">
💡 Quick Summary
Seeking a career-building opportunity? The Accommodation Receptionist position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.