Job Description
• • Payment Follow-Up: Contacting customers via phone calls, emails, or written correspondence to request payment for due invoices or outstanding. Monitoring and following up on accounts, ensuring timely payment and escalating collection efforts when necessary.
• Documentation and Reporting: Maintaining accurate records of collection activities, documenting customer interactions, and preparing regular reports on collection efforts, outstanding balances, and collection performance.
• Collaboration: Collaborating with internal teams, such as sales, customer service, and finance, to address customer concerns, resolve disputes, and improve the overall collections process.
• Customer Service: Providing exceptional customer service by addressing customer inquiries, resolving complaints, and addressing any concerns related to outstanding payments.
• Compliance: Ensuring compliance with legal and regulatory requirements, and company policies.
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Required Competencies
Excellent Communication Skills
Knowledge of Equities Market added advantage.
Negotiation Skills
Excellent Data Management Skills
Good with MS office.
Having track record of Target Achievement in the range of +0 – +5%
Academic Profile – B. Com / M. Com / MBA (Finance)
Work Experience – 3 to 4 years (with Corporates)
• Documentation and Reporting: Maintaining accurate records of collection activities, documenting customer interactions, and preparing regular reports on collection efforts, outstanding balances, and collection performance.
• Collaboration: Collaborating with internal teams, such as sales, customer service, and finance, to address customer concerns, resolve disputes, and improve the overall collections process.
• Customer Service: Providing exceptional customer service by addressing customer inquiries, resolving complaints, and addressing any concerns related to outstanding payments.
• Compliance: Ensuring compliance with legal and regulatory requirements, and company policies.
------------------------------------------------------------------------------------------------------------------------------------------------
Required Competencies
Excellent Communication Skills
Knowledge of Equities Market added advantage.
Negotiation Skills
Excellent Data Management Skills
Good with MS office.
Having track record of Target Achievement in the range of +0 – +5%
Academic Profile – B. Com / M. Com / MBA (Finance)
Work Experience – 3 to 4 years (with Corporates)
💡 Quick Summary
Seeking a career-building opportunity? The Account Executive position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.