Account Executive - Auckland

💰 $3,800 - $6,080 (Est.) 📍 Auckland

Job Description

Company
Job details
Job type
Full-time
 
Full job description
Role Description:
About Us:


At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.


Role Title: Account Executive - Auckland

Key Responsibilities

Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com’s business.

Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.

Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.

Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners.

Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise.

Identify new potential partner leads and pass these leads on for further follow up.

Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.

Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.


Communications with Stakeholders

Accommodation partners

Account Managers


Years of relevant Job Knowledge

Basic Job Knowledge (2 - 5 years)


Requirements of Special knowledge/skills

Solution oriented and results driven

Strong work ethic; self-directed and resourceful

Proactive, flexible and capable of working independently as well as working in a team

Ability to prioritise own workload and efficiently manage their time

Strong and engaging communication skills

Ability to influence partners over the phone to implement suggestions

Eye for accuracy and ability to be analytical

Proficient in English, and French language will be preferred

Has a full car driver's license for New Zealand

Hybrid work arrangements - 40% in the office a week

This role does not support relocation nor work visa sponsorship

Benefits & Perks - Global Impact, Personal Relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well as unique-to-Booking.com benefits which include:

Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit


Inclusion at Booking.com:

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”


Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here

Application Process:

Let’s go places together: How we Hire

Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.


Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

 
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Account Executive - Auckland
Booking.com
3.7
3.7 out of 5 stars
Auc
Role Description:
About Us:


At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.


Role Title: Account Executive - Auckland

Key Responsibilities

Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com’s business.

Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.

Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.

Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners.

Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise.

Identify new potential partner leads and pass these leads on for further follow up.

Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.

Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.


Communications with Stakeholders

Accommodation partners

Account Managers


Years of relevant Job Knowledge

Basic Job Knowledge (2 - 5 years)


Requirements of Special knowledge/skills

Solution oriented and results driven

Strong work ethic; self-directed and resourceful

Proactive, flexible and capable of working independently as well as working in a team

Ability to prioritise own workload and efficiently manage their time

Strong and engaging communication skills

Ability to influence partners over the phone to implement suggestions

Eye for accuracy and ability to be analytical

Proficient in English, and French language will be preferred

Has a full car driver's license for New Zealand

Hybrid work arrangements - 40% in the office a week

This role does not support relocation nor work visa sponsorship

Benefits & Perks - Global Impact, Personal Relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well as unique-to-Booking.com benefits which include:

Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

Industry leading product discounts - up to €1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit


Inclusion at Booking.com:

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just create a unique workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”


Read all about Inclusion and the Employee Resource Groups (ERGs) at Booking.com here

Application Process:

Let’s go places together: How we Hire

Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.


Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

💡 Quick Summary

Seeking a career-building opportunity? The Account Executive - Auckland position is now open for candidates interested in the Remote Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.

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Job Details

Company Name: Booking.com

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Account Executive - Auckland in Auckland is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Account Executive - Auckland is an on-site position based in Auckland. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Account Executive - Auckland. Previous experience in Remote Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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