Job Description
Rapport Group Ltd
Account Executive
Newton, Auckland City, Auckland
$60,216 per year
full-time
Start Date: May 25, 2026
Hours Per Week: 30.00
About the role
This is a brilliant entry point into the world of client services and loyalty marketing.
You'll join our client services team supporting the day-to-day running of a Hong Kong-based rewards program. From client communications and campaign reporting to customer queries and marketing support, you'll get real exposure to what it takes to keep a loyalty program humming.
Over time, you'll grow your skills across account management, operations, and marketing — with a team behind you that's invested in helping you get there.
Language requirements: You'll need professional fluency in Traditional Chinese, Cantonese, and English — written and spoken. This role works directly with Hong Kong-based customers and client teams, so clear, confident communication across all three languages is essential.
What you'll be doing
Running day-to-day loyalty program operations — client comms, performance reporting, customer queries, and marketing support in English and Traditional Chinese
Handling customer service for a Hong Kong client with care and professionalism
Building, scheduling, and reporting on email marketing campaigns
Putting together client reporting decks and fortnightly updates in PowerPoint and Excel
Supporting a small portfolio of client accounts with scheduling, task tracking, and comms
What we're looking for
A genuine appetite to learn — this role is built for someone who wants to grow
Organised and detail-oriented, comfortable juggling a few things at once
Confident in PowerPoint and Excel — you can build a deck and work with data without it slowing you down
Fluent in Traditional Chinese, Cantonese, and English — written and spoken
A clear, warm communicator in both English and Chinese
Friendly, proactive, and a natural team player
Nice to have — but not deal-breakers
1–2 years in a customer-facing or client-facing role
Some hands-on marketing experience — even at student or volunteer level, or a relevant degree
Comfort with numbers and a willingness to lean into reporting
Experience with AI tools
Ready to help deliver feel good rewards? We'd love to hear from you!
Employer: Rapport Group Ltd
Date Posted: May 4, 2026
Date Expires: May 19, 2026
Account Executive
Newton, Auckland City, Auckland
$60,216 per year
full-time
Start Date: May 25, 2026
Hours Per Week: 30.00
About the role
This is a brilliant entry point into the world of client services and loyalty marketing.
You'll join our client services team supporting the day-to-day running of a Hong Kong-based rewards program. From client communications and campaign reporting to customer queries and marketing support, you'll get real exposure to what it takes to keep a loyalty program humming.
Over time, you'll grow your skills across account management, operations, and marketing — with a team behind you that's invested in helping you get there.
Language requirements: You'll need professional fluency in Traditional Chinese, Cantonese, and English — written and spoken. This role works directly with Hong Kong-based customers and client teams, so clear, confident communication across all three languages is essential.
What you'll be doing
Running day-to-day loyalty program operations — client comms, performance reporting, customer queries, and marketing support in English and Traditional Chinese
Handling customer service for a Hong Kong client with care and professionalism
Building, scheduling, and reporting on email marketing campaigns
Putting together client reporting decks and fortnightly updates in PowerPoint and Excel
Supporting a small portfolio of client accounts with scheduling, task tracking, and comms
What we're looking for
A genuine appetite to learn — this role is built for someone who wants to grow
Organised and detail-oriented, comfortable juggling a few things at once
Confident in PowerPoint and Excel — you can build a deck and work with data without it slowing you down
Fluent in Traditional Chinese, Cantonese, and English — written and spoken
A clear, warm communicator in both English and Chinese
Friendly, proactive, and a natural team player
Nice to have — but not deal-breakers
1–2 years in a customer-facing or client-facing role
Some hands-on marketing experience — even at student or volunteer level, or a relevant degree
Comfort with numbers and a willingness to lean into reporting
Experience with AI tools
Ready to help deliver feel good rewards? We'd love to hear from you!
Employer: Rapport Group Ltd
Date Posted: May 4, 2026
Date Expires: May 19, 2026
💡 Quick Summary
Seeking a career-building opportunity? The Account Executive position is now open for candidates interested in the Data Entry Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.
