Responsibilities
• Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance.
• Serve as the lead point of contact for all customer account management matters.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Perform prospecting activities such as cold calling and networking.
• Forecast and track key account metrics (e. g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Follow up with clients regularly to ensure needs are being met and identify opportunities.
• Maintain a database of clients, prospects, partners, and vendors.

Requirements
• Bachelor's degree in business or a related discipline.
• Ability to manage multiple accounts while seeking new opportunities.
• Ability to understand client needs, and negotiate costs and services.
• Proficiency in Microsoft Office and CRM software, with aptitude to learn systems.
• Experience overseeing budgets and expenses