Account Management Coordinator

About the Opportunity

The Account Management Coordinator will play a critical role in delivering exceptional customer experiences, ensuring timely and accurate processing of banking transactions, and maintaining a high level of product knowledge.

Key Responsibilities:

• Provide quality customer service through various channels

• Process banking transactions with precision and attention to detail

• Support customers with online banking setup, troubleshooting, and other inquiries

• Conduct quality control reviews to ensure accuracy and consistency

Requirements:

• High school diploma or equivalent

• Excellent communication and organizational skills

• Ability to multitask and prioritize tasks effectively

• Strong problem-solving skills and attention to detail