Job Description
OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for
onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid
has completed more than 500+ million checks across 3000+ happy clients.
At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability
through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and
creating a profitable venture with 300+ full-time people in the process), we now want our imagination
to be let loose and think of avenues never explored, and execute in ways never implemented before.
Objective:
Understand organization business/product, check the alignment of client businesses.
Roles & Responsibilities:
● Building long-term relationships with clients
● Build relationships with key employees among clients
● Addressing clients concerns and complaints
● Create plans to address clients’ business needs
● Advise clients on creating profitable processes
● Schedule regular meetings with clients to ensure they are satisfied
● Act as point of contact for complaints and escalate issues as appropriate
● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to
address clients’ needs
Requirements:
● 1-4 years of experience in Client Servicing/Customer Service
● Graduate in any specialization
● Good knowledge of working on google sheets and Microsoft office.
● Problem-solving oriented attitude with professionalism.
● Strong multitasking, time management, and target achieving skills.
● Excellent communication and listening skills with good command of the English language (Both
● written and spoken).
● Ability to perform under pressure
onboarding employees, contractors users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid
has completed more than 500+ million checks across 3000+ happy clients.
At OnGrid, we are focused on redefining and reimagining trust, safety, compliance and accountability
through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and
creating a profitable venture with 300+ full-time people in the process), we now want our imagination
to be let loose and think of avenues never explored, and execute in ways never implemented before.
Objective:
Understand organization business/product, check the alignment of client businesses.
Roles & Responsibilities:
● Building long-term relationships with clients
● Build relationships with key employees among clients
● Addressing clients concerns and complaints
● Create plans to address clients’ business needs
● Advise clients on creating profitable processes
● Schedule regular meetings with clients to ensure they are satisfied
● Act as point of contact for complaints and escalate issues as appropriate
● Collaborate with internal teams (e.g. sales, engineers, senior management, operations) to
address clients’ needs
Requirements:
● 1-4 years of experience in Client Servicing/Customer Service
● Graduate in any specialization
● Good knowledge of working on google sheets and Microsoft office.
● Problem-solving oriented attitude with professionalism.
● Strong multitasking, time management, and target achieving skills.
● Excellent communication and listening skills with good command of the English language (Both
● written and spoken).
● Ability to perform under pressure
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager (1-3 yrs exp) position is now open for candidates interested in the Data Entry Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Data Entry Jobs is a plus.