Job Description
Account Manager – Customer Onboarding
We are looking for a customer-relationship enthusiast to support our new users as they take their first steps with Dreeven and guide them throughout their ongoing adoption over time.
Mission
The Account Manager – Customer Onboarding plays a central role in transforming construction project management practices by leading the onboarding and adoption of the Dreeven software.
Both strategic and hands-on, they understand field realities, structure the onboarding process, train teams, and ensure the software is fully integrated into clients’ workflows to generate lasting results.
Profile
5 to 10 years of experience in account management, software onboarding, or project management.
Significant experience in client-facing roles, including product demos, ongoing follow-ups, workshops, and driving software adoption and optimization.
Expertise in the construction industry (mandatory).
Comfort interacting with diverse stakeholders (field teams, office staff, and executive leadership).
Strong understanding of SaaS management tools (an asset).
Passion for client engagement and a strategic partner mindset.
Fluency in French and English (required)
Availability for occasional travel (+/-10%).
We are looking for a customer-relationship enthusiast to support our new users as they take their first steps with Dreeven and guide them throughout their ongoing adoption over time.
Mission
The Account Manager – Customer Onboarding plays a central role in transforming construction project management practices by leading the onboarding and adoption of the Dreeven software.
Both strategic and hands-on, they understand field realities, structure the onboarding process, train teams, and ensure the software is fully integrated into clients’ workflows to generate lasting results.
Profile
5 to 10 years of experience in account management, software onboarding, or project management.
Significant experience in client-facing roles, including product demos, ongoing follow-ups, workshops, and driving software adoption and optimization.
Expertise in the construction industry (mandatory).
Comfort interacting with diverse stakeholders (field teams, office staff, and executive leadership).
Strong understanding of SaaS management tools (an asset).
Passion for client engagement and a strategic partner mindset.
Fluency in French and English (required)
Availability for occasional travel (+/-10%).
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager – Customer Onboarding position is now open for candidates interested in the Counter Sales Jobs sector. This role in Saint-Lambert offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.