Job Description
An account manager who is responsible for overseeing and managing the digital marketing activities of clients in MarketingLab. They act as a primary point of contact for clients, ensuring their satisfaction and driving the success of their digital marketing campaigns.
The ideal candidate is a go-getter who sees and seizes opportunities that are generally guarded by challenges. Day to Day activities include
• Act as the Point of Contact for Clients for all their advertising/marketing needs. The scope of these interactions includes Strategy, Reporting, Redressals, and Routine Communication.
• Schedule and Attend regular meetings with clients for reporting and feedback. Take Minutes of meetings and help the internal team align better with client goals.
• Initiate tasks and ensure timely completion of the tasks by the team.
• Identify opportunities and make upsells for the agency.
• Collect, organize, and convey client feedback to the team at regular intervals.
Skill / Experiences required
• Effective written and oral communication skills.
• Super effective Time management skills.
• Ability to thrive while working in a team.
• Patience, Empathy, and Passion for Customer Service
Preference
• Previous Experience in a similar role.
• Exposure to Digital Marketing in general.
Salary - Above Industry Par
The ideal candidate is a go-getter who sees and seizes opportunities that are generally guarded by challenges. Day to Day activities include
• Act as the Point of Contact for Clients for all their advertising/marketing needs. The scope of these interactions includes Strategy, Reporting, Redressals, and Routine Communication.
• Schedule and Attend regular meetings with clients for reporting and feedback. Take Minutes of meetings and help the internal team align better with client goals.
• Initiate tasks and ensure timely completion of the tasks by the team.
• Identify opportunities and make upsells for the agency.
• Collect, organize, and convey client feedback to the team at regular intervals.
Skill / Experiences required
• Effective written and oral communication skills.
• Super effective Time management skills.
• Ability to thrive while working in a team.
• Patience, Empathy, and Passion for Customer Service
Preference
• Previous Experience in a similar role.
• Exposure to Digital Marketing in general.
Salary - Above Industry Par
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
