Job Description
Sales
Account Manager - Small and Medium Business, AUNZ
Location
:
Sydney
Employment Type
:
Regular
Job Code
:
A47144
Responsibilities
About The Team
TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
Responsibilities
Manage a designated book of business to achieve quarterly revenue & product adoption targets.
Build and maintain strong, long-lasting relationships with clients in your book of business.
Understand client goals and objectives to provide tailored TikTok advertising solutions.
Oversee the implementation, optimization, and performance analysis of advertising campaigns on TikTok platform.
Provide strategic guidance to clients on advertising best practices and TikTok platform capabilities.
Proactively address client concerns and challenges to maintain high client satisfaction and retention rates.
Ensure compliance with TikTok Ads policies and guidelines in all client interactions and campaign executions.
Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)
Qualifications
Minimum Qualifications
Minimum 3 years experience as an Account Manager in digital advertising, account management, or client services.
Proven track record of managing client relationships and achieving revenue targets.
Strong communication, organizational prowess, and analytical acumen to interpret data and trends effectively.
Preferred Qualifications
Familiarity with TikTok Ads platform and other social media advertising tools.
Ability to succeed in a rapidly changing environment with excellent problem-solving, creative thinking, and analytical skills.
Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals.
Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Acknowledgment of Country
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
Account Manager - Small and Medium Business, AUNZ
Location
:
Sydney
Employment Type
:
Regular
Job Code
:
A47144
Responsibilities
About The Team
TikTok's SMB (Small and Midsize Business) Team aims to help businesses and brands unleash their creative side, connect with our audience, and drive revenue and growth. From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok.
Responsibilities
Manage a designated book of business to achieve quarterly revenue & product adoption targets.
Build and maintain strong, long-lasting relationships with clients in your book of business.
Understand client goals and objectives to provide tailored TikTok advertising solutions.
Oversee the implementation, optimization, and performance analysis of advertising campaigns on TikTok platform.
Provide strategic guidance to clients on advertising best practices and TikTok platform capabilities.
Proactively address client concerns and challenges to maintain high client satisfaction and retention rates.
Ensure compliance with TikTok Ads policies and guidelines in all client interactions and campaign executions.
Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)
Qualifications
Minimum Qualifications
Minimum 3 years experience as an Account Manager in digital advertising, account management, or client services.
Proven track record of managing client relationships and achieving revenue targets.
Strong communication, organizational prowess, and analytical acumen to interpret data and trends effectively.
Preferred Qualifications
Familiarity with TikTok Ads platform and other social media advertising tools.
Ability to succeed in a rapidly changing environment with excellent problem-solving, creative thinking, and analytical skills.
Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals.
Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Acknowledgment of Country
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
💡 Quick Summary
Seeking a career-building opportunity? The Account Manager - Small and Medium Business, AUNZ position is now open for candidates interested in the Finance sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.