Job Description
Full Job Description
Key Deliverables
• Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers.
• Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance
• Identify and Deploy Measures to Improve Service Levels
• Develop & Nurture Relationships with relevant people at Client Organization.
• Identify opportunities to shore up recurring revenue opportunities
Skills Required
• Customer Focus and Customer first attitude
• Reasonable Commercial, process and Business Awareness
• Perseverance and go getter attitude.
• Collaborative relationships building & working
• Effective Communication and Impact
• Self-Management and Personal Development.
Educational Qualifications
• Engineering degree with MBA (Desirable) or Diploma / Engineering degree.
Work Experience
• 6- 8 years of technical operations and Customer Facing experience.
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do
'jobs never done before’
Key Deliverables
• Implementation the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers.
• Implementation of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance
• Identify and Deploy Measures to Improve Service Levels
• Develop & Nurture Relationships with relevant people at Client Organization.
• Identify opportunities to shore up recurring revenue opportunities
Skills Required
• Customer Focus and Customer first attitude
• Reasonable Commercial, process and Business Awareness
• Perseverance and go getter attitude.
• Collaborative relationships building & working
• Effective Communication and Impact
• Self-Management and Personal Development.
Educational Qualifications
• Engineering degree with MBA (Desirable) or Diploma / Engineering degree.
Work Experience
• 6- 8 years of technical operations and Customer Facing experience.
We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel.
Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow.
We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do
'jobs never done before’
💡 Quick Summary
Seeking a career-building opportunity? The Accountant position is now open for candidates interested in the Fresher Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Fresher Jobs is a plus.