Accountant

Job Description

Key Account Management in Channel Partner

Role Objective:

• To Retain/ Grow the key Accounts & Associate them for Lifetime

• Ensure Channel Partner growth

Expected Results from the Role Performer:

• Ensure achievement of set Sales targets & ensuring growth of Sales team

• To Retrieve old Accounts and bringing them to the level of current sustained accounts

• To support the outbound Sales team to achieve the targets of bringing new dealers on the board

• To get the + on 10 average score on customer Satisfaction Score & get a Testimonial video & site Pics from them to boost your work in future.

• Own the on boarding, product training and support function of Seller Partners once the deal is closed by sales and BD team.

• Maintain relationship with the partners by providing support, information and guidance while at the same time recommending new opportunities and service improvements

• Collect constant feedback from the partners and work with product team to lay down the requirements and enhancements required

• Serve as the link of communication between key customers and internal teams

• Ensure consistent performance reporting, detailing seller satisfaction, complaints and improvements feedback to the senior management

• Execute the complete acquisition, closure & sign up formalities (Contract Signing)

• Serve as the lead point of contact for all enterprise account management matters

• Build and maintain strong, long-lasting partner relationships

• Ensure the timely and successful delivery of our solutions according to enterprise partner needs and objectives

• Assist with challenging client requests or issue escalations as needed

Skills must have:

• Territory Development in Sales experience of 5-7 years needed

• Engineering Acumen and knowledge of technical products paper work

• Excellent communication skills

• Excellent questioning/Proving Skills

• Strong in Projections numbers & forecasting skills

• Excellent Data analytical Skills

• Coachable

• Team Player