Job Description
H
Houston Skilled Consultancy
Domestic BPO Telecaller – Hindi/Marathi Voice Process – Job in Pune
Houston Skilled Consultancy • Pune, Maharashtra • via The EliteJob
4 days ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The EliteJob
Job description
Job Summary
Houston Skilled Consultancy is actively hiring Domestic BPO Telecallers for its Hindi and Marathi voice process. This is an excellent opportunity for individuals with strong communication skills who are looking to start or grow their career in the customer service industry. The role primarily involves handling inbound and outbound calls to assist customers, address queries, and ensure...
Report this listing
AccessHealthcare
Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers
AccessHealthcare • Pune, Maharashtra • via Glassdoor
10 days ago
Full–time
Apply on Glassdoor
Apply on SimplyHired
Apply on WhatJobs
Apply on Expertini
Apply on Jobrapido.com
Job description
Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management. Join a team that values your work and enables you to become a true partner to your clients by investing in your growth, besides empowering you to work directly on KPIs that matter to your clients.
We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below.
Job Location: Pune, India
Job Description
• (Training will be provided for freshers)
• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
SKILLS AND QUALIFICATIONS REQUIRED
• Candidate must be fluent in English. Prior experience in an international call center is an advantage, but not compulsory
• Flexibility to work in night shift, according to US office timings and holiday calendars
• Fast learner with the ability to talk to people effectively, and adapt well to different situations for meeting operational goals
• Basic working knowledge of computers
• Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position
Houston Skilled Consultancy
Domestic BPO Telecaller – Hindi/Marathi Voice Process – Job in Pune
Houston Skilled Consultancy • Pune, Maharashtra • via The EliteJob
4 days ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
Apply directly on The EliteJob
Job description
Job Summary
Houston Skilled Consultancy is actively hiring Domestic BPO Telecallers for its Hindi and Marathi voice process. This is an excellent opportunity for individuals with strong communication skills who are looking to start or grow their career in the customer service industry. The role primarily involves handling inbound and outbound calls to assist customers, address queries, and ensure...
Report this listing
AccessHealthcare
Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers
AccessHealthcare • Pune, Maharashtra • via Glassdoor
10 days ago
Full–time
Apply on Glassdoor
Apply on SimplyHired
Apply on WhatJobs
Apply on Expertini
Apply on Jobrapido.com
Job description
Build your career with one of India’s largest and fastest growing companies in healthcare revenue cycle management. Join a team that values your work and enables you to become a true partner to your clients by investing in your growth, besides empowering you to work directly on KPIs that matter to your clients.
We are always interested in talking to inspired, talented, and motivated people. Many opportunities are available to join our vibrant culture. Review and apply online below.
Job Location: Pune, India
Job Description
• (Training will be provided for freshers)
• Perform pre-call analysis and check the status by calling the payer or using IVR or web portal services
• Maintain adequate documentation on the client software to send the necessary documentation to insurance companies and maintain a clear audit trail for future reference
• Record after-call actions and perform post call analysis for the claim follow-up
• Assess and resolve inquiries, requests, and complaints through calling to ensure those customer inquiries are resolved at the first point of contact
• Provide accurate product/ service information to the customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received, etc prior to making the call
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials/underpayments
SKILLS AND QUALIFICATIONS REQUIRED
• Candidate must be fluent in English. Prior experience in an international call center is an advantage, but not compulsory
• Flexibility to work in night shift, according to US office timings and holiday calendars
• Fast learner with the ability to talk to people effectively, and adapt well to different situations for meeting operational goals
• Basic working knowledge of computers
• Degree/diploma in arts or sciences without any current arrears. BTech, BE, MBA, MCA and other professional courses will not be considered, as this is an entry level call centre position
💡 Quick Summary
Seeking a career-building opportunity? The Accounts Receivable (AR) Call Centre | AR Callers | Voice Freshers position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.