Job Description
Full job description
Come join one of WA's largest Aged Care organisations
Access our salary packaging of up to $18,550 per year and pay less tax!
Flexible working environment
At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.
About the role and where you will be working:
This role provides high quality customer service to internal and external stakeholders and be responsible for the administration and management of accounts receivable to ensure timely payments by debtors.
This position is a permanent full time position located in our central office in Rivervale with the option to work from home 1 or 2 days per week.
We will be asking you to be:
Generate precise invoices and credit notes for aged-care services, ensuring alignment with government subsidies, fee guidelines, and contractual agreements.
Monitor and follow up on overdue accounts with empathy, maintaining positive relationships with clients and stakeholders.
Perform monthly reconciliations of accounts receivable, promptly addressing any discrepancies or anomalies.
Ensure compliance with aged-care legislation by identifying and rectifying duplicate or anomalous entries.
Leverage ERP and automation tools, preferably Epicor, to enhance invoicing workflows and efficiency.
Work closely with finance teams on tasks such as processing refunds, approving invoices, analyzing accounts receivable, and preparing financial reports.
Maintain accurate accounts receivable documentation and provide necessary support during audits.
Offer guidance to staff on billing matters and escalate complex issues as appropriate.
Manage billing processes for residents and social housing tenants, including timely mailing of tax invoices/statements and reconciliation of related accounts.
Handle daily banking activities, process credit card and direct debit payments, monitor aging reports, assist with Home Care claims via the Services Australia portal, and respond to accounts receivable inquiries via email and phone.
About you:
With experience in accounts receivable and deep revenue recognition knowledge, you bring meticulous accuracy in data entry and record‑keeping. You handle sensitive financial matters with empathy, professionalism, and a strong customer focus. As an excellent communicator, you confidently resolve queries both verbally and in writing, while also guiding and mentoring colleagues. Highly organised and resilient, you thrive in fast‑paced environments and are proficient across MS Office (Excel, Word, Teams, Outlook) and ERP systems—skills that are core to efficient AR management
To be considered for this role you'll need:
A minimum of 5 years’ experience in similar role in a large and complex service delivery organisation
Excellent interpersonal and communication skills (both written and verbal)
Strong attention to detail and high levels of accuracy
Demonstrated knowledge of and understanding of relevant practices and principals of debtor management
Strong organisational and time management skills and the ability to prioritise responsibilities and multi- task
Minimum of intermediate competency in the use of Microsoft Office Applications
Prior experience with reconciliation
Working with us:
At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:
Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
Corporate Health Insurance with HBF
Free employee assistance program
A diverse range of services which allows professional development and growth
Paid Parental Leave
Annual leave starting at 4 weeks
Carers / personal leave
Service Awards for long standing employees
Flexible working environment
Come join one of WA's largest Aged Care organisations
Access our salary packaging of up to $18,550 per year and pay less tax!
Flexible working environment
At Southern Cross Care WA we help people live extraordinary lives every day, connected to communities. As a provider delivering care, support and accommodation for West Australians in greatest need, our purpose is clear, and our passion is strong.
Southern Cross Care WA is a place where you can have an extraordinary impact, make an extraordinary difference, and be appreciated for extraordinary contributions.
We hope you will join us and become one of the people who make Southern Cross Care WA an extraordinary place to be.
About the role and where you will be working:
This role provides high quality customer service to internal and external stakeholders and be responsible for the administration and management of accounts receivable to ensure timely payments by debtors.
This position is a permanent full time position located in our central office in Rivervale with the option to work from home 1 or 2 days per week.
We will be asking you to be:
Generate precise invoices and credit notes for aged-care services, ensuring alignment with government subsidies, fee guidelines, and contractual agreements.
Monitor and follow up on overdue accounts with empathy, maintaining positive relationships with clients and stakeholders.
Perform monthly reconciliations of accounts receivable, promptly addressing any discrepancies or anomalies.
Ensure compliance with aged-care legislation by identifying and rectifying duplicate or anomalous entries.
Leverage ERP and automation tools, preferably Epicor, to enhance invoicing workflows and efficiency.
Work closely with finance teams on tasks such as processing refunds, approving invoices, analyzing accounts receivable, and preparing financial reports.
Maintain accurate accounts receivable documentation and provide necessary support during audits.
Offer guidance to staff on billing matters and escalate complex issues as appropriate.
Manage billing processes for residents and social housing tenants, including timely mailing of tax invoices/statements and reconciliation of related accounts.
Handle daily banking activities, process credit card and direct debit payments, monitor aging reports, assist with Home Care claims via the Services Australia portal, and respond to accounts receivable inquiries via email and phone.
About you:
With experience in accounts receivable and deep revenue recognition knowledge, you bring meticulous accuracy in data entry and record‑keeping. You handle sensitive financial matters with empathy, professionalism, and a strong customer focus. As an excellent communicator, you confidently resolve queries both verbally and in writing, while also guiding and mentoring colleagues. Highly organised and resilient, you thrive in fast‑paced environments and are proficient across MS Office (Excel, Word, Teams, Outlook) and ERP systems—skills that are core to efficient AR management
To be considered for this role you'll need:
A minimum of 5 years’ experience in similar role in a large and complex service delivery organisation
Excellent interpersonal and communication skills (both written and verbal)
Strong attention to detail and high levels of accuracy
Demonstrated knowledge of and understanding of relevant practices and principals of debtor management
Strong organisational and time management skills and the ability to prioritise responsibilities and multi- task
Minimum of intermediate competency in the use of Microsoft Office Applications
Prior experience with reconciliation
Working with us:
At Southern Cross Care WA, we are committed to being an employer of choice. As well as providing a positive and supportive environment, we also offer the following benefits:
Not-for-profit salary packaging options of up to $15,900 for general living expenses and $2,650 for entertainment benefits.
Corporate Health Insurance with HBF
Free employee assistance program
A diverse range of services which allows professional development and growth
Paid Parental Leave
Annual leave starting at 4 weeks
Carers / personal leave
Service Awards for long standing employees
Flexible working environment
💡 Quick Summary
Seeking a career-building opportunity? The Accounts Receivable Officer position is now open for candidates interested in the Bank Jobs sector. This role in Perth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
