Job Description
*Please note: This role is required to be in office, M-F, 8-5
Summary: Extensive communication between internal departments and outside customers.
Core Functions:
Ensures receivables are collected and current
Responsible for the timely invoice uploads to Customers TMS Systems
Assist billing accounts as assigned.
Details of Function:
Communicate directly via the phone with customers to ensure collections are timely and determine the reason for non-payment
Audit Customer Statements in TMS (Transportation Management Systems) to identify / correct Billing Issues.
Collection of past due invoices and balance due to accounts
Collaborates with customer service and/or sales department to assist with past due invoices
Respond to customer questions regarding billing
Evaluate high-risk customers, report findings and status to Corporate Controller
Complete customer account statements as requested
Prepare invoices for assigned customers
Keep designated customers up-to-date on invoicing while also working on miscellaneous customers
Other duties as assigned.
Reporting:
Reports directly to the Collections Manager
Work Setting:
Requires working indoors in environmentally controlled conditions
Mostly sitting behind a computer
Conflict:
Requires dealing with unpleasant, angry, or discourteous people
Includes conflict situations
Personal Interaction:
Requires work with external customers or the public
Requires work with others in a group or team
Communicating with Supervisors, Peers, or Subordinates:
Provide information to coworkers.
Communicating with Persons Outside Organization:
Discuss account status or activity with customers or patrons.
Provide notifications to customers or patrons.
CULTURE & PERKS:
Base salary plus commission
Back-to-Back Winners of AJC's Top 100 Workplaces
On-site gym
Holiday & "just because" celebrations
401K
Insurance offered: Health, Vision, Dental
Casual dress code
Friday Breakfast
Encouraging, friendly, motivating environment and atmosphere
Prosponsive Logistics is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k) matching
Dental insurance
Health insurance
On-site gym
Paid time off
Parental leave
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Accounts Receivable Specialist position is now open for candidates interested in the Back Office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
