Accounts Receivable Specialist(Billing)

We have an exciting opportunity for a Billing Expert with one of our US-based clients.

Responsibilities

• Create, review, and send invoices, follow up with clients on responses, and pull data related to work-in-progress (WIP) write-off requests, WIP transfers, and upcoming bills.

• Interpret and apply information from engagement letters to ensure accurate client billing.

• Proactively collaborate with professional staff billers to ensure timely and accurate invoicing.

Accounts Receivable Responsibilities

• Follow up on unapplied cash, coordinate refunds, determine correct invoice allocations, and conduct small balance reviews.

• Review credit card processing and posting.

• Work closely with Client Partners on outstanding AR, including sending past-due invoices/statements and following up directly with clients on outstanding balances.

• Notify clients of past-due accounts and payment deadlines.

• Track AR notes, next steps, and related follow-up actions, collaborating with the collections team.

• Assist with billing, AR, and cash-related reporting.

Data Maintenance Responsibilities

• Manage address change requests, role change requests, and client status updates.

• Respond to a high volume of questions related to billing and cash posting.

• Provide exceptional customer service to both internal and external clients.

Systems and General Responsibilities

• Work with multiple systems, including Star, Salesforce, Aiwyn, Word, Excel, and Outlook.

• Manage deadlines, track outstanding tasks, and prioritize effectively.

• Handle requests sent to multiple email inboxes (Billing, AR & Client Lifecycle).

Candidate Requirements

• Proven experience in a billing role is required.

• Experience with cash posting and accounts receivable is preferred.

• Previous experience in a Certified Public Accounting firm, legal firm, or professional services industry is a plus.

• Detail-oriented with the ability to manage a high volume of tasks and requests, prioritizing effectively and multitasking when necessary.

• Comfortable learning and working with multiple software systems.

• Proficient in Outlook, Word, Excel, and PowerPoint.

• Able to work independently to manage tasks and meet deadlines, demonstrating reliability.

• Strong communication skills, capable of interacting with all levels within the firm, including Partners and clients, in a clear, professional, and effective manner.