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Acton ACT
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Australian Communications and Media Authority
Delivery Manager – EL 1
The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.
This work underpins our vision for a connected, informed and entertained Australia.
About the role
As the Delivery Manager in the ICT Platform Services and Support Section, you will own and drive operational excellence in the teams responsible for ACMA’s ICT platform services and support. You will directly manage 13 staff, functionally split across three work streams: Applications, Cloud and Infrastructure.
No two days will be the same as you manage operational aspects including scheduling, leadership, facilitating agile events in addition to providing general support and championing a continuous improvement culture.
Reporting to the Section Manager, this role in the Digital and Technology branch will have a direct impact in helping our cross-functional teams deliver incremental value to the agency.
In the Delivery Manager role, you will be expected to:
Translate strategic priorities into operational outcomes and measurable delivery
Exercise decision-making authority in managing complex ICT environments
Lead and develop people, fostering capability uplift and accountability
Build and maintain productive working relationships with stakeholders, providing proactive communication and engagement, whilst enabling self-service visibility of status updates in Azure DevOps and Ivanti Neurons
Identify risks and implement mitigation strategies to ensure service continuity
Contribute to continuous improvement and innovation across the section and branch
Identify strategies and efficiencies for maintaining existing services, business applications, platforms to maximise availability, reliability, service continuity and security.
Our Ideal Candidate
As the Delivery Manager, you bring your established leadership capability and are seeking a role with greater accountability, operational ownership, and impact. You will showcase your enthusiasm for leadership by guiding teams in the planning, technical development, maintenance activities and broad ICT service delivery.
Our ideal candidate will have:
Experience leading or coordinating ICT delivery in a multifaceted environment
A demonstrated ability to exercise sound judgement with competing priorities
Excellent stakeholder engagement and communication skills
A strong ownership mindset with a focus on achieving outcomes
A commitment to continuous improvement and high performance
A high level of organisational skills, critical thinking, accuracy, attention to detail and the ability to multi-task to ensure high quality outcomes for the team
Experience building capability, providing strategic guidance and leadership in a team environment
Demonstrated experience (typically 5+ years) in roles supporting delivery, project outcomes, team leadership, or executive coordination, or equivalent experience.
To be eligible for employment with ACMA, applicants must be an Australian citizen.
Technical assistance: For questions relating to the online lodgement of your application, please email [email protected] before the closing date.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Last 24 hours
filter
Pay
filter
Remote
Job Type
filter
Education level
filter
jobs in Acton ACT
0 jobs - since yesterday
Library Reading Rooms
National Library of Australia
Canberra ACT
Adviser - WH&S
Australia Red Cross
Canberra ACT
Annual leave
Employee assistance program
Salary packaging
Executive Assistant | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Care Coordinator (Out of Hospital Care) – Canberra
Community Services #1
Canberra ACT
Salary packaging
Plastics Outpatient Team Leader | Full-time Permanent
Canberra Health Services
Canberra ACT
Salary packaging
Corporate Receptionist
JLL
Canberra ACT
View similar jobs with this employer
Workplace Coordinator
JLL
Canberra ACT
View similar jobs with this employer
General Manager - Canberra Centre
QIC Limited
Canberra ACT
Professional Services Public Sector Presales Cloud Architect, AWS Professional Services ANZ
Amazon Web Services Australia Pty Ltd
Canberra ACT
Executive Assistant and Communications Officer | Full-time Permanent
Education
Canberra ACT
Director of Clinical Services (Part-time)
Karralika Programs
Canberra ACT
Annual leave
Employee assistance program
Salary packaging
Strategic Program Reporting Analyst
Airservices Australia
Canberra ACT
Head of Network Strategy, ANZ
Often responds within 3 days
Gridsight
Canberra ACT 2601
Seeking Nannies and Babysitters in Canberra
Little Lovelies Nanny & Babysitting Agency
Canberra ACT
Motorcycle Delivery Driver
Australia Post
Mitchell ACT
View similar jobs with this employer
Casual Sales Assistant | BRAS N THINGS | Canberra Centre
Bras N Things
Canberra ACT
Referral program
Insurance services
Employee assistance program
Case Manager – ACT Solaris Program – Full-time (Contract)
Karralika Programs
Canberra ACT
Salary packaging
On-site parking
Manager - Fraud, Control & Assurance
Australian Government
Canberra ACT
Trenery - Part Time Sales Consultant - David Jones Canberra - ACT
Country Road Group
Canberra ACT
Employee discount
ACMA - Delivery Manager, EL1
Australian Communications and Media Authority
Canberra ACT
Residential Support Worker
Stride
Garran ACT 2605
Salary packaging
Junior Service Delivery Manager
BAE Systems
Canberra ACT 2601
View similar jobs with this employer
Reddy Express Dickson - Customer Service Representative
OTR Group
Dickson ACT 2602
Operations Manager Events and Ceremonies
Australian War Memorial
Campbell ACT
Sales Assistant
Anaconda
Fyshwick ACT
People also searched:
Employers: Post a Job
Australian Communications and Media Authority
Delivery Manager – EL 1
The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.
This work underpins our vision for a connected, informed and entertained Australia.
About the role
As the Delivery Manager in the ICT Platform Services and Support Section, you will own and drive operational excellence in the teams responsible for ACMA’s ICT platform services and support. You will directly manage 13 staff, functionally split across three work streams: Applications, Cloud and Infrastructure.
No two days will be the same as you manage operational aspects including scheduling, leadership, facilitating agile events in addition to providing general support and championing a continuous improvement culture.
Reporting to the Section Manager, this role in the Digital and Technology branch will have a direct impact in helping our cross-functional teams deliver incremental value to the agency.
In the Delivery Manager role, you will be expected to:
Translate strategic priorities into operational outcomes and measurable delivery
Exercise decision-making authority in managing complex ICT environments
Lead and develop people, fostering capability uplift and accountability
Build and maintain productive working relationships with stakeholders, providing proactive communication and engagement, whilst enabling self-service visibility of status updates in Azure DevOps and Ivanti Neurons
Identify risks and implement mitigation strategies to ensure service continuity
Contribute to continuous improvement and innovation across the section and branch
Identify strategies and efficiencies for maintaining existing services, business applications, platforms to maximise availability, reliability, service continuity and security.
Our Ideal Candidate
As the Delivery Manager, you bring your established leadership capability and are seeking a role with greater accountability, operational ownership, and impact. You will showcase your enthusiasm for leadership by guiding teams in the planning, technical development, maintenance activities and broad ICT service delivery.
Our ideal candidate will have:
Experience leading or coordinating ICT delivery in a multifaceted environment
A demonstrated ability to exercise sound judgement with competing priorities
Excellent stakeholder engagement and communication skills
A strong ownership mindset with a focus on achieving outcomes
A commitment to continuous improvement and high performance
A high level of organisational skills, critical thinking, accuracy, attention to detail and the ability to multi-task to ensure high quality outcomes for the team
Experience building capability, providing strategic guidance and leadership in a team environment
Demonstrated experience (typically 5+ years) in roles supporting delivery, project outcomes, team leadership, or executive coordination, or equivalent experience.
To be eligible for employment with ACMA, applicants must be an Australian citizen.
Technical assistance: For questions relating to the online lodgement of your application, please email [email protected] before the closing date.
💡 Quick Summary
Seeking a career-building opportunity? The ACMA - Delivery Manager, EL1 position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
