Job Description
Hybrid role with 2 days a week in our Richmond office, 35 hour work week and flexible work arrangements.
5 weeks of annual leave, salary packaging benefits, and opportunities for professional growth.
Employee Assistance Program for team members and their family.
About Us
At CBM Australia, our mission is to end the cycle of poverty and disability.
As Australia’s only international development organisation focused on disability inclusion, our work improves the quality of life of people with disabilities living in the world’s poorest communities.
We have an exciting opportunity for an experienced Acquisition & Growth Manager to provide strategic leadership of CBM Australia’s donor acquisition and reactivation function, driving sustainable growth of the active supporter base through multi-channel acquisition strategy, investment allocation, and channel portfolio management within our Fundraising and Engagement department.
Founded on Christian values, CBM enables compassionate Australians to be part of creating lasting positive change in our world. Join us and make a meaningful difference.
The successful applicant will:
Lead the development and growth of CBM Australia’s acquisition and reactivation strategy with accountability for new donor revenue targets, cost-per-acquisition performance, and active donor base growth
Manage external agency relationships at a strategic level and provide strategic direction to the Fundraising Specialist — Acquisition & Reactivation
Set strategic direction for multi-channel acquisition activity across direct mail, digital, telemarketing, and emerging platforms
Develop the annual acquisition investment case and budget, including channel allocation and ROI projections
Define audience targeting frameworks and prospect strategies in collaboration with Data & Insights
Own the acquisition innovation pipeline, testing and evaluating new channels, technologies, and conversion tactics
Monitor acquisition performance and provide insights and strategic recommendations to senior leadership
Collaborate across Fundraising, Data & Insights, Supporter Engagement, and Marketing to align acquisition with the supporter lifecycle
Ensure compliance with regulatory standards, ethical fundraising principles, privacy legislation, and CBM Australia’s values
About you
You are results-oriented, strategic, and collaborative, with strong planning and organisational skills. You are comfortable working autonomously and as part of a team, and you demonstrate alignment with CBM Australia’s values and mission as a faith-based organisation.
To be considered for this role, you will have:
A minimum of 3 years’ experience in donor acquisition, direct marketing, or supporter growth roles within a fundraising environment
Experience developing acquisition strategies and making investment allocation decisions across multiple channels
Strong understanding of acquisition economics including cost-per-acquisition, conversion funnels, lifetime value, and ROI analysis
Experience in lapsed donor reactivation and win-back strategy
Experience managing external agency relationships at a strategic level
Demonstrated ability to build and manage a testing and innovation pipeline
Strong analytical and data-informed decision-making skills
Experience in budget development, investment case preparation, and financial management
Excellent communication skills and the ability to collaborate and influence stakeholders
Fundraising or not-for-profit sector experience (essential)
What we offer:
Hybrid working arrangements based in Richmond, Melbourne
35-hour full-time working week
Five weeks of annual leave per year
Salary packaging benefits
A values-driven, inclusive workplace committed to equity and accessibility
To Apply
If you meet the above criteria, please submit your resume via Seek.
Applications will be considered from early April 2026. CBM Australia is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds and people with lived experience of disability.
Please contact [email protected] using the subject line: Acquisition and Growth Manager enquiry for confidential support to ensure an equitable, barrier-free application process.
We ensure that any information provided to the contact is private and confidential, will only be used to provide accommodations and will in no way determine the outcome of an application.
CBM Australia is committed to the safety and best interest of all children accessing CBM supported services and programs and workplace. Preferred candidates are advised that they will be required to sign the CBM Child Safeguarding Standard, and we reserve the right to conduct police checks and other screening procedures prior to employment being confirmed.
5 weeks of annual leave, salary packaging benefits, and opportunities for professional growth.
Employee Assistance Program for team members and their family.
About Us
At CBM Australia, our mission is to end the cycle of poverty and disability.
As Australia’s only international development organisation focused on disability inclusion, our work improves the quality of life of people with disabilities living in the world’s poorest communities.
We have an exciting opportunity for an experienced Acquisition & Growth Manager to provide strategic leadership of CBM Australia’s donor acquisition and reactivation function, driving sustainable growth of the active supporter base through multi-channel acquisition strategy, investment allocation, and channel portfolio management within our Fundraising and Engagement department.
Founded on Christian values, CBM enables compassionate Australians to be part of creating lasting positive change in our world. Join us and make a meaningful difference.
The successful applicant will:
Lead the development and growth of CBM Australia’s acquisition and reactivation strategy with accountability for new donor revenue targets, cost-per-acquisition performance, and active donor base growth
Manage external agency relationships at a strategic level and provide strategic direction to the Fundraising Specialist — Acquisition & Reactivation
Set strategic direction for multi-channel acquisition activity across direct mail, digital, telemarketing, and emerging platforms
Develop the annual acquisition investment case and budget, including channel allocation and ROI projections
Define audience targeting frameworks and prospect strategies in collaboration with Data & Insights
Own the acquisition innovation pipeline, testing and evaluating new channels, technologies, and conversion tactics
Monitor acquisition performance and provide insights and strategic recommendations to senior leadership
Collaborate across Fundraising, Data & Insights, Supporter Engagement, and Marketing to align acquisition with the supporter lifecycle
Ensure compliance with regulatory standards, ethical fundraising principles, privacy legislation, and CBM Australia’s values
About you
You are results-oriented, strategic, and collaborative, with strong planning and organisational skills. You are comfortable working autonomously and as part of a team, and you demonstrate alignment with CBM Australia’s values and mission as a faith-based organisation.
To be considered for this role, you will have:
A minimum of 3 years’ experience in donor acquisition, direct marketing, or supporter growth roles within a fundraising environment
Experience developing acquisition strategies and making investment allocation decisions across multiple channels
Strong understanding of acquisition economics including cost-per-acquisition, conversion funnels, lifetime value, and ROI analysis
Experience in lapsed donor reactivation and win-back strategy
Experience managing external agency relationships at a strategic level
Demonstrated ability to build and manage a testing and innovation pipeline
Strong analytical and data-informed decision-making skills
Experience in budget development, investment case preparation, and financial management
Excellent communication skills and the ability to collaborate and influence stakeholders
Fundraising or not-for-profit sector experience (essential)
What we offer:
Hybrid working arrangements based in Richmond, Melbourne
35-hour full-time working week
Five weeks of annual leave per year
Salary packaging benefits
A values-driven, inclusive workplace committed to equity and accessibility
To Apply
If you meet the above criteria, please submit your resume via Seek.
Applications will be considered from early April 2026. CBM Australia is committed to workplace equity and diversity and encourages applications from candidates with diverse cultural backgrounds and people with lived experience of disability.
Please contact [email protected] using the subject line: Acquisition and Growth Manager enquiry for confidential support to ensure an equitable, barrier-free application process.
We ensure that any information provided to the contact is private and confidential, will only be used to provide accommodations and will in no way determine the outcome of an application.
CBM Australia is committed to the safety and best interest of all children accessing CBM supported services and programs and workplace. Preferred candidates are advised that they will be required to sign the CBM Child Safeguarding Standard, and we reserve the right to conduct police checks and other screening procedures prior to employment being confirmed.
💡 Quick Summary
Seeking a career-building opportunity? The Acquisition and Growth Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Richmond offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
