Job Description
Job Title
- Acquisition Process Officer
Business Unit
- Retail Banking
Function
- Branch Banking
• Job Purpose:
The role entails supporting the process pertaining to account opening and customer service for Corporate Salary segment. The role bearer would be responsible for supporting processing of forms and service requests for a designated branch driving the account opening and customer service process for corporate salary segment for a region contributing to the larger branch banking channel objectives.
• Roles & Responsibilities:
Process forms for account opening and close the service request for Corporate Salary segment on “First Time Right” approach and errors within acceptable norms
Assisting in timely resolution of queries/discrepancies raised by stakeholders
Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client on boarding.
Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, Know Your Customer (KYC), Data & Information security etc.
Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability
Regularly updated on products, policy and competition
Ensure complaince to internal guidelines and regulations
• Managerial & Leadership Responsibilities:
• Educational Qualifications:
Graduate - Any
• Experience:
4+ years of relevant experience (Hospitality experience and exposure in customer service environment preferred)
- Acquisition Process Officer
Business Unit
- Retail Banking
Function
- Branch Banking
• Job Purpose:
The role entails supporting the process pertaining to account opening and customer service for Corporate Salary segment. The role bearer would be responsible for supporting processing of forms and service requests for a designated branch driving the account opening and customer service process for corporate salary segment for a region contributing to the larger branch banking channel objectives.
• Roles & Responsibilities:
Process forms for account opening and close the service request for Corporate Salary segment on “First Time Right” approach and errors within acceptable norms
Assisting in timely resolution of queries/discrepancies raised by stakeholders
Aligning with the Channel Partners to highlight & resolve discrepancies, if any, at the earliest to ensure smooth client on boarding.
Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, Know Your Customer (KYC), Data & Information security etc.
Assist Acquisition Process Manager in spearheading initiative to reduce operational costs and drive strategies to increase profitability
Regularly updated on products, policy and competition
Ensure complaince to internal guidelines and regulations
• Managerial & Leadership Responsibilities:
• Educational Qualifications:
Graduate - Any
• Experience:
4+ years of relevant experience (Hospitality experience and exposure in customer service environment preferred)
💡 Quick Summary
Seeking a career-building opportunity? The Acquisition Process Officer position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
