Job Description
Job description
ROLE OVERVIEW AND PURPOSE
Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 30 retail shops and restaurants. We are looking to appoint a security officer to complete our team and help maintain a safe and secure shopping environment. The customer experience should be at the heart of everything you do.
Person Specification:
• SIA Door Supervisor licence essential
• Strong written and verbal communication skills
• Excellent time management
• Smart and well-groomed
• High level of attention to detail
• Ability to take ownership of all situations to ensure tasks are completed or escalated when necessary.
• Ability to remain calm under pressure
• Conflict management aware
• Telephone skills
• Familiar with patrolling and monitoring from a loss prevention aspect
• Confident in complying with Health & Safety and fire prevention procedures
• Ability to adapt to changing situations
• Proactive attitude
KEY RESPONSIBILITIES
• Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre
• Ensuring all incidents are managed in accordance with site policies and procedures
• Liaising with site control room proactively reacting to incidents
• Ensuring any unsecure areas of the site are reported immediately
• Deal efficiently and effectively with all emergencies
• Monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the DOB book correctly
• Undertake any other reasonable duties as required to meet the needs of the business
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
What we offer:
• £11.50 per hour
• A Flexible pattern including days/nights/weekends
• Free on-site parking
• Opportunities to train and upskill
Job Types: Full-time, Part-time, Permanent
Pay: Up to £11.50 per hour
Expected hours: No more than 40 per week
Benefits:
• Company pension
• Employee discount
• Free parking
• On-site parking
Schedule:
• Day shift
• Monday to Friday
• Night shift
• Weekend availability
Experience:
• security: 1 year (required)
Language:
• English (required)
Licence/Certification:
• SIA Door Supervisor (required)
• Driving Licence (preferred)
• First Aid Certification (required)
Work Location: In person
ROLE OVERVIEW AND PURPOSE
Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 30 retail shops and restaurants. We are looking to appoint a security officer to complete our team and help maintain a safe and secure shopping environment. The customer experience should be at the heart of everything you do.
Person Specification:
• SIA Door Supervisor licence essential
• Strong written and verbal communication skills
• Excellent time management
• Smart and well-groomed
• High level of attention to detail
• Ability to take ownership of all situations to ensure tasks are completed or escalated when necessary.
• Ability to remain calm under pressure
• Conflict management aware
• Telephone skills
• Familiar with patrolling and monitoring from a loss prevention aspect
• Confident in complying with Health & Safety and fire prevention procedures
• Ability to adapt to changing situations
• Proactive attitude
KEY RESPONSIBILITIES
• Gladly interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
• Carry out regular patrols of the shopping centre
• Ensuring all incidents are managed in accordance with site policies and procedures
• Liaising with site control room proactively reacting to incidents
• Ensuring any unsecure areas of the site are reported immediately
• Deal efficiently and effectively with all emergencies
• Monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
• Maintain vigilance and highlight unauthorised access by banned individuals
• Ensure radio procedures are always adhered to
• Ensure all events/incidents are recorded in the DOB book correctly
• Undertake any other reasonable duties as required to meet the needs of the business
• Ensure a timely response to all security issues and events
• Complete all training requirements as requested by line manager
What we offer:
• £11.50 per hour
• A Flexible pattern including days/nights/weekends
• Free on-site parking
• Opportunities to train and upskill
Job Types: Full-time, Part-time, Permanent
Pay: Up to £11.50 per hour
Expected hours: No more than 40 per week
Benefits:
• Company pension
• Employee discount
• Free parking
• On-site parking
Schedule:
• Day shift
• Monday to Friday
• Night shift
• Weekend availability
Experience:
• security: 1 year (required)
Language:
• English (required)
Licence/Certification:
• SIA Door Supervisor (required)
• Driving Licence (preferred)
• First Aid Certification (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Ad Hoc | Retail Security Officer position is now open for candidates interested in the Security Guard Jobs sector. This role in Coventry offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.