Adelaide Security Service Technician

Job description

About Us

AG Security Group is South Australia's leading and largest privately-owned security organisation, with 33 years of experience in protecting Australians.

The Role

We are seeking a full-time, permanent Security Service Technician to join our Service Department. This role will involve performing various tasks, including:

Security system servicing and maintenance, troubleshooting, fault finding, programming and commissioning on alarm, access control, CCTV and IP camera surveillance systems;

NVRs, network routers, switches and other hardware installation, cabling, conduits fitting off, and programming new devices;

Commissioning systems and testing inputs through to our security monitoring centre control room;

Engaging with clients to ensure they receive a positive experience and excellent customer service;

Requirements

Previous experience as a Security Service Technician or in a similar role;

Completed security product training or system certifications in security solutions (such as Hills Reliance, Interlogix Tecom or Inner Range Integriti desirable);

Advanced technical capabilities and problem-solving skills;

Customer focused mindset, with the ability to work effectively independently and as a part of a team;

Able to prioritise tasks effectively and deliver works within specified appropriate timeframes;

Strong understanding of Health and Safety obligations and operational quality requirements;

South Australian Drivers Licence, South Australian Security Licence, ACMA Open Cabling Registration Licence, and White Card.

About You

Willingness to learn new technologies and undergo training;

Enthusiasm and a genuine interest in your profession is essential for your ongoing development and success in our team;

Highly developed interpersonal and communication skills (verbal and written);

Meticulous attention to detail.

What We Offer

Parental leave, generous allowances, overtime when required;

Company vehicle and fuel card;

Uniforms provided;

17.5% annual leave loading;

Competitive LAFHA for required regional works;

RDO.