Job Description
130-8031 Williams Rd, Richmond, BC
Benefits
Pulled from the full job description
On-site gym
Casual dress
Extended health care
Company events
Full job description
Overview
The Administration Team plays a crucial role in ensuring the smooth and efficient operations of the company. As a member of the Administration Team, you will be responsible for managing various administrative tasks, providing support to therapy team, and maintaining accurate records. The role provides customer service and administrative assistance to clients of rehabilitative therapists. You will work closely with the office manager and therapists to ensure that the company runs smoothly and effectively.
Responsibilities
Include, but are not limited to:
● Supporting the therapy team in the delivery of care
● Providing excellent customer service to clients via phone, email and in-person
● Completing administrative tasks in a timely and efficient manner
● Assisting clients to set up treatment plans for various carriers; including ICBC,
WorkSafe BC, MSP, extended health insurance
● Liaising with case managers and insurance adjusters
● Executing payment billing and accepting payments
● Booking appointments
● General clinic maintenance
● Communicating with management to promote a positive and collaborative team
culture
Ideal Candidate
● Exceptional customer service skills
● Strong verbal and written communication skills
● Attention to detail and ability to plan, organise, and prioritise work
● Ability to work independently as well as with a team
● Ability to analyse, problem-solve, and take initiative
● Knowledge of Janeapp is recommended but not required
Experience and Education
Secondary School (preferred)
Front desk: 1 year (preferred)
Administrative experience: 1 year (preferred)
Customer Service Experience: 1 year
If you are highly organized, detail-oriented, and have strong communication skills, we encourage you to apply for this position. As a member of the Administration Team, you will play a critical role in ensuring the success of the company.
Job Type: Part-time
Pay: From $18.00 per hour
Expected hours: 20 – 25 per week
Additional pay:
Overtime pay
Benefits:
Casual dress
Company events
Extended health care
On-site gym
Flexible language requirement:
French not required
Schedule:
Monday to Friday
Weekends as needed
Education:
Secondary School (preferred)
Experience:
Customer service: 1 year (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Admin Assistant/Receptionist position is now open for candidates interested in the Admin Executive sector. This role in British Columbia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
