Job Description
ABCI Institute is a dynamic and growing Registered Training Organisation (RTO) delivering high-quality vocational education across the construction sector. We are committed to providing a supportive, compliant, and student-focused learning environment that equips learners with practical skills and industry-relevant knowledge for successful careers.
About the Role
We are seeking a highly organised and detail-oriented Admin Officer to join our Adelaide campus. This role is critical in supporting student administration, ensuring accurate record-keeping, and maintaining compliance with ASQA and ESOS requirements within a CRICOS environment.
Key Responsibilities
Validate student applications in line with admission requirements
Prepare and issue offer letters and CoEs
Manage student documentation including deferments, leave, and enrolment variations
Coordinate and support student orientations
Maintain accurate and compliant student records
Enrol students into the student management system
Respond to student enquiries and provide administrative support
Issue warning letters for attendance and course progress where required
Assist with intervention processes for at-risk students
Record academic results and process course completions
Issue certification documents (Statements of Attainment, completion letters)
Coordinate internal processes to ensure compliance and smooth operations
Essential Requirements
Strong organisational and communication skills
High attention to detail and ability to manage multiple tasks
Proficiency in Microsoft Office (especially Excel)
Desirable
Experience in an RTO/CRICOS environment
Familiarity with student management systems (e.g. RTO Manager)
Understanding of ASQA/ESOS compliance requirements
Experience handling student enquiries and support services
How to Apply
Please submit your CV and cover letter outlining your experience and suitability for the role.
Website: https://www.abcinstitute.edu.au/
Pay: $25.00 – $28.00 per hour
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Admin Officer - Adelaide position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.