Job Description
External: Procuring items (software and hardware) indicated in signed quotes for clients
Responding to Client Queries and Requests:
Addressing questions regarding licenses, invoices, and other matters
Generating Certificates of Insurance for Clients:
Involves reaching out to the insurance agent
Managing Insurance Renewals for Crimson IT
Helping in Monthly Billing:
Sending down payment invoices and final invoices for projects and tickets
HIPAA and Anti-Sexual Harassment Prevention Trainings:
Ensuring everyone is up to date with the trainings
Responding to Requests and Queries from Helpdesk (HD)
Document Management and Data Entry:
Ensuring all records are updated
Sending Reports to Clients
List of users for their licenses, computer counts, and all other data requested by the client
Coordinating Various Activities and Meetings:
Both internally and externally
Investigating Tickets and Resolving Issues:
Addressing issues raised by clients
Managing Renewals for Software and Services:
For both Company and clients (Microsoft, Meraki, etc.)
Addressing Other Internal and External Requests
💡 Quick Summary
Seeking a career-building opportunity? The Admin Support position is now open for candidates interested in the Work from home Jobs sector. This role in Adin offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
