Admin & Warehouse Coordinator - Premium Pet Brand
Location
Campbelltown NSW 2560
Full job description
Be the Backbone. Run the Show. Own the Chaos.
Welcome to Rogue Royalty – Not Your Average Pet Brand
We’re not just about pet products—we’re about power, presence, and performance. Rogue Royalty is a street-style-inspired premium canine brand known for elite handmade gear, grooming essentials, and natural raw nutrition. We’re the brand for dog owners who demand more—and we’re growing fast.
We're hunting for a "get sh*t done" kind of operator—someone who thrives behind the scenes, keeps everything ticking, and doesn't crumble when things get wild. If you’re the kind of person who sees disorder and instinctively starts sorting, streamlining, and scaling, keep reading.
Your Role: The Ultimate Ops Wing(wo)man
This isn’t just admin—it’s the central nervous system of the business. You'll be the go-to for making sure stock, service, and systems flow like clockwork. From managing stock levels and customer returns, to making sure our online store never misses a beat, you'll be the glue that holds everything together.
What You'll Be Doing:
- Inventory & Operations
Keep our inventory sharp and accurate across Shopify and POS
Coordinate with suppliers and warehouse—no stock-outs on your watch
Track, forecast, reorder, and stay three steps ahead
Handle returns, warranties, and order issues with calm and clarity
Support management in refining systems and improving flow
-Customer Experience & Showroom
Assist to help customers in-store and online with product selection and sizing
Assist ensure the showroom stays styled and stocked
Process transactions, refunds, and exchanges with ease
Deliver a next-level customer experience, whether it’s face-to-face or over the phone
- eCommerce & Digital
Manage live chat, email, and phone inquiries like a pro
Process online orders and work with warehouse logistics
Update and fine-tune product listings on Shopify
Be hands-on with CRM tools, email flows, loyalty programs & feedback systems
What We’re Looking For
You’re:
Passionate about dogs and eager to learn about pet health & nutrition
A systems thinker with sharp attention to detail
Quick, resourceful, and never wait to be told what to do
A multitasker who thrives in organised chaos
And you’ve got:
Experience in retail, admin, customer service, or eCommerce
Solid skills with Excel, Outlook, and online tools
Shopify, POS or CRM exposure (or eager to learn fast)
A calm head and strong communication—whether emailing a supplier or solving a customer issue
Why Join Rogue Royalty?
- Be part of a premium brand with real edge
- Learn, grow and own your domain
-Work in a team where passion meets hustle
-Career growth and leadership potential
-Get involved in something authentic, bold, and unapologetically different
Ready to Run the Show?
If you're ready to step into the engine room of a fast-moving brand, hit apply now. This is your chance to make a real impact, own your work, and be part of a movement—not just a business.
Send your resume and a short intro telling us why you're our perfect fit.
Job Types: Full-time, Part-time
Pay: $49,900.00 – $70,000.00 per year
Supplementary Pay:
Bonus
Performance bonus
Tips
Work Authorisation:
Australia (Preferred)
Work Location: In person