Administration Assistant

Full job description
Company Description

mlcoa is an established premier national provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession


Job Description

mlcoa is an established premier national provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. We are currently seeking an enthusiastic Administrator with a high level of attention to detail to join our team in a Full Time contract position for a 12 month period working as an administration assistant.

Reporting to the National Quality Manager, you would coordinate and deliver, as a member of a client services team, a range of high quality, client focused support tasks for the provision of independent medical services.

Your responsibilities will include but are not limited to:

Support the day‑to‑day operations and maintain the professional presentation of the office.
Provide administrative assistance to the National Quality Manager, including collating information for assessments and coordinating with imaging departments to obtain required reports.
Build and maintain effective working relationships with internal and external stakeholders, including mlcoa medical consultants, staff, clients, and examinees.
Collaborate closely with the Reports Production team to ensure smooth workflow and high‑quality output.
Manage time effectively to contribute to improved turnaround times for consultant reports.
Contribute to a positive, organised, and efficient office environment through proactive support and attention to detail.
To be successful for this role you will have:

Excellent Administration skills
Demonstrated experience in coordinating and delivering customer focused business processes and services
Experience working in a medical/legal practice or in claims/injury management (Desirable)
Demonstrated ability to provide excellent customer service
Proven experience in managing multiple stakeholders and associated skills in influencing and negotiation
Strong attention to detail and follow through
Excellent verbal, written and interpersonal communication skills
Strong organisational and prioritisation skills
High regard for confidentiality
Computer literacy, with proficiency in Microsoft Office programs.
This is a great opportunity for a candidate seeking an active and rewarding career within a progressive organisation. mlcoa offers a supportive, challenging and fun work environment where client focus, team spirit and respect are key features.

If you would like to have a confidential and informal chat with Cassie Butcher, our Talent Acquisition Adviser, please contact Cassie on 0437XXXXXX or Cassie.Butcher@medhealth.com.au quoting REF9338Z


Qualifications

To be successful for this role you will have:

Excellent Administration skills
Demonstrated experience in coordinating and delivering customer focused business processes and services is desirable.
Experience working in a medical/legal practice or in claims/injury management is desirable.
Demonstrated ability to provide excellent customer service
Proven experience in managing multiple stakeholders and associated skills in influencing and negotiation
Strong attention to detail and follow through
Excellent verbal, written and interpersonal communication skills
Strong organisational and prioritisation skills
High regard for confidentiality
Computer literacy, with proficiency in Microsoft Office programs.
This is a great opportunity for a candidate seeking an active and rewarding career within a progressive organisation. mlcoa offers a supportive, challenging and fun work environment where client focus, team spirit and respect are key features.


Additional Information

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.