Administration Assistant - FOH

We create extraordinary experiences, we create memories, we take care of our shared heritage. This means careers where we have to innovate and always push for better, and where your perspective is always valued. This is a world where we bring together our love for the natural environment and our care for one another to make a real difference. This is a world where you'll discover something new, every day.

You'll discover hospitality that goes beyond expectations. You'll be providing high quality experiences, but in a family focused, balanced working environment. Roles with opportunities to learn and develop, no nights, no weekends and a beautiful location all with an organisation that puts people first, and where you get to make a difference.

The Role:

We are looking for a seasoned administrator who is highly organised and motivated. In this part-time role, you will work closely with our Hospitality leadership team, providing essential administrative support, ensuring efficient and consistent implementation of hospitality services at Bunurong Memorial Park (BMP). This role will require you to work both independently and collaboratively within a team environment, promoting the values of SMCT.

Responsibilities

Provide timely and accurate processing of function enquiries, bookings and scheduling.
Co-ordinate and update café enquiries and function bookings, including following up with internal departments, Funeral Directors and Next of Kin
Regular updating of all Hospitality menus
Assisting the Leadership team with scheduling and allocation of staff for functions, café and florist
Assist with the daily revenue reconciliation, cash handling, banking and data entry
Assist with compliance with internal and external audit requirements, particularly concerning food safety and record keeping
Maintain stock levels and assist with monthly stocktaking and variance reporting for beverage and florist supplies
Foster a collaborative work environment by encouraging positive relationships between FOH and BOH teams
Your Profile:

Fantastic attention to details skills
Strong organisational skills, with the ability to manage multiple tasks and priorities effectively
Experience in hospitality administration with a strong understanding of both FOH and BOH operations
A customer-centric mindset with a proactive, "can do" attitude and flexibility to adapt to changing tasks
Ability to maintain confidentiality and handle sensitive information with discretion
Ability to deal with a range of customers with empathy
What's on Offer:

We offer a fulfilling career with exceptional personal and professional growth opportunities, along with a comprehensive range of benefits:

Access to Leadership and Development Programs to foster professional growth and advancement.
Employee Health, Wellbeing and Assistance Programs including complimentary onsite physio services.
Flexible working arrangements.
Immediate access to unpaid parental leave and a short waiting period of only three months for paid parental leave, applicable to both full-time and part-time employees.
The opportunity to purchase additional annual leave.
Discounts available at our employee café and onsite florists.
Don't meet every requirement? We still encourage you to apply - your unique strengths might be just what we need.

SMCT is an equal opportunity employer and a Diversity Council Australia Member.

We care for our colleagues and the community we serve. To protect one another it is a requirement that all successful candidates complete background checks.

If you have any access requirements which restrict you from fully participating in our recruitment process, please contact [email protected] so that we can discuss necessary adjustments.

For more information on Southern Metropolitan Cemeteries Trust, please visit our website: www.smct.org.au .