Administration Assistant - National Service Centre

Job DescriptionOur Business Support team provide a range of high - level secretarial and administrative support services to our specialist divisions across KPMG. You will join a dynamic and energetic team to support key stakeholders and their teams both within our offices and virtually.Our National Service Centre consists of four divisional Engagement Support Hubs that service the Enterprise, AARC, Management Consulting, Deals, Tax & Legal and Infrastructure, Assets & Places (IAP) businesses. The diverse and multidisciplinary National Service Centre team support these divisions with administrative services and end-to-end non-client-facing engagement support.Your OpportunityStarting with KPMG as an Administration Assistant, you will be joining a fast paced and growing operations team of administrative professionals. As part of the National Service Centre based in our new state of the art Parramatta office, you will be liaising with our client teams and coordinating the end-to-end administration of our client engagements from on-boarding to completion of those engagements.Your major responsibilities will include:- Coordination and delivery of administration for KPMG client engagements- Provide customer service support to National client facing staff- Preparation of engagement letters, reports and other documentation- Creating and editing job codes in SAP and maintaining data integrity- Drafting and raising bills and client debtor management- Use of various Risk Management systems- Use of accounting software as needed to support the client facing team- Meeting set performance KPIs & SLAsThe National Service Centre operates between 7am and 7pm Monday to Friday. There are a variety of shifts available between these hours.How are you extraordinary?You are committed to providing fantastic customer service, with kindness and empathy at the heart of every interaction.You have a can-do attitude and are always seeking solutions to problems with the help of the right technical tools and a supportive team..You resonate with our values and are excited to contribute to our culture of integrity, excellence and collaboration.Your ExperienceAt KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your qualifications, skills & experience could include:List of key duties and responsibilities- Excellent customer service skills gained in an administration, retail or hospitality environment- Initiative, self-motivation and a commitment to providing highly responsive customer service- Outstanding time management, problem solving, and organisational skills gained in a high-volume environment with competing demands- A collaborative, team-focused mindset and a flexible approach to your work- Strong written and verbal communication skills- Intermediate/Advanced Microsoft office skillsAdditional InformationKPMG is one of the most trusted and respected global professional services firms. We partner with clients across an array of industries to solve complex challenges, steer change, drive disruption, and enable growth.Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who've got your back. You'll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.At KPMG, you'll take control over how you work. We're embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.At KPMG every career is different, and we look forward to seeing how you grow with us.