Job Description
Full job description
About the Company
We are a passionate and growing NDIS service provider dedicated to supporting individuals with diverse needs, including children and adults with autism, behavioural challenges, and other developmental disabilities. Our team is committed to delivering high-quality, person-centred care and therapy, helping clients achieve their goals and improve their independence and quality of life.
We pride ourselves on a collaborative, supportive, and professional work environment, where staff are valued and empowered to make a meaningful difference in the lives of the people we support.
About the Role
We are seeking a highly organised and proactive Administration Officer to join our growing team. This role is essential to ensuring smooth day-to-day operations and supporting both clients and staff. You will be the first point of contact for enquiries, manage essential administrative tasks, and assist in onboarding new clients and staff.
Key Responsibilities
Respond promptly to phone and email enquiries from clients, families, and staff
Coordinate client onboarding, including preparing and collecting documentation and maintaining accurate files
Support staff onboarding, including preparing contracts, induction, and record-keeping
Maintain up-to-date client and staff files, ensuring compliance with organisational and regulatory standards
Assist with scheduling appointments, meetings, and internal communications
General administrative support including data entry, correspondence, and document management
Occasional visits to the head office in Zetland as required
Other administration tasks as required to support the operations of the organisation
Position Requirements
Previous experience in an administration or office coordination role
Exceptional organisational and time-management skills
Strong attention to detail and ability to maintain accurate records
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar software
Ability to work independently and as part of a small team
Knowledge or experience in the disability or NDIS sector is a plus, but not essential
Must have own car for travel to clients and head office
Preferred residence close to our client base in South West Sydney, NSW.
What We Offer
Work from home with occasional office visits and client home visit for onboarding.
Immediate start in a supportive and professional team environment
Opportunity to make a meaningful impact by supporting clients and staff
Ongoing training and professional development opportunities
Pay: $49,900.00 – $80,054.47 per year
Benefits:
Professional development assistance
Work from home
Application Question(s):
IT and Software Competency – Ability to use client management systems, Microsoft Office, and cloud-based records systems.
Education:
Certificate I - IV (Preferred)
Experience:
Administration: 1 year (Required)
Licence/Certification:
NDIS Worker Screening Check (Required)
Working with Children Check (Required)
NDIS Worker Orientation Module (Required)
Police Check (Required)
Privacy Compliance Training (Required)
Occupational Health and Safety Awareness (Preferred)
First Aid Certificate (Preferred)
Work Authorisation:
Australia (Required)
Location:
South West Sydney NSW (Required)
Willingness to travel:
25% (Required)
Work Location: Remote
About the Company
We are a passionate and growing NDIS service provider dedicated to supporting individuals with diverse needs, including children and adults with autism, behavioural challenges, and other developmental disabilities. Our team is committed to delivering high-quality, person-centred care and therapy, helping clients achieve their goals and improve their independence and quality of life.
We pride ourselves on a collaborative, supportive, and professional work environment, where staff are valued and empowered to make a meaningful difference in the lives of the people we support.
About the Role
We are seeking a highly organised and proactive Administration Officer to join our growing team. This role is essential to ensuring smooth day-to-day operations and supporting both clients and staff. You will be the first point of contact for enquiries, manage essential administrative tasks, and assist in onboarding new clients and staff.
Key Responsibilities
Respond promptly to phone and email enquiries from clients, families, and staff
Coordinate client onboarding, including preparing and collecting documentation and maintaining accurate files
Support staff onboarding, including preparing contracts, induction, and record-keeping
Maintain up-to-date client and staff files, ensuring compliance with organisational and regulatory standards
Assist with scheduling appointments, meetings, and internal communications
General administrative support including data entry, correspondence, and document management
Occasional visits to the head office in Zetland as required
Other administration tasks as required to support the operations of the organisation
Position Requirements
Previous experience in an administration or office coordination role
Exceptional organisational and time-management skills
Strong attention to detail and ability to maintain accurate records
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar software
Ability to work independently and as part of a small team
Knowledge or experience in the disability or NDIS sector is a plus, but not essential
Must have own car for travel to clients and head office
Preferred residence close to our client base in South West Sydney, NSW.
What We Offer
Work from home with occasional office visits and client home visit for onboarding.
Immediate start in a supportive and professional team environment
Opportunity to make a meaningful impact by supporting clients and staff
Ongoing training and professional development opportunities
Pay: $49,900.00 – $80,054.47 per year
Benefits:
Professional development assistance
Work from home
Application Question(s):
IT and Software Competency – Ability to use client management systems, Microsoft Office, and cloud-based records systems.
Education:
Certificate I - IV (Preferred)
Experience:
Administration: 1 year (Required)
Licence/Certification:
NDIS Worker Screening Check (Required)
Working with Children Check (Required)
NDIS Worker Orientation Module (Required)
Police Check (Required)
Privacy Compliance Training (Required)
Occupational Health and Safety Awareness (Preferred)
First Aid Certificate (Preferred)
Work Authorisation:
Australia (Required)
Location:
South West Sydney NSW (Required)
Willingness to travel:
25% (Required)
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Administration Officer/Receptionist position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.