Job Description
ATCO Gas is looking for an Administration Services Officer who thrives in a fast‑paced team environment and brings calm, precision and confidence to everything they do.
If delivering exceptional service, anticipating issues before they arise, and collaborating closely with others energises you, read on.
This isn’t a typical Customer Support role. It’s an opportunity to be a valued team member within a dynamic, multi‑functional group that plays a critical role in keeping the energy market moving.
YOUR PURPOSE
To provide high‑quality service support while driving continuous improvement.
You’ll build strong, trusted relationships with key stakeholders and help ensure the Market Services function operates efficiently and effectively.
WHAT SUCCESS LOOKS LIKE
Building and maintaining positive, professional relationships with retailers and internal stakeholders.
Managing customer, metering data enquiries, and delivering customer service that feels seamless, supportive, and reliable.
Supporting daily metering data activities to keep operations running smoothly.
Contributing to ad hoc projects and tasks to enhance customer service delivery.
Investigating data anomalies with a keen eye for detail and resolving issues accurately and on time.
Delivering high-quality outcomes with collaboration, transparency, and open communication
WHO YOU ARE
You naturally elevate those around you and contribute positively to team capability. You enjoy working with detail but remain calm and clear‑headed under pressure. Approachable, organised, and proactive, you know how to keep tasks moving while maintaining strong relationships.
YOUR EXPERIENCE
Preferred experience includes:
Exposure to, and working knowledge of, customer billing and metering systems.
Strong Microsoft Office skills.
An analytical mindset with exceptional attention to detail.
Confident written and verbal communication skills.
A collaborative, customer‑first approach.
Proven ability to manage multiple priorities in a busy environment.
Experience with SAP and geographical mapping systems is highly regarded.
What We Offer
Free onsite parking (Jandakot)
Salary Sacrifice options
Referral Program
Employee Share Purchase Plan
Access to corporate discounts, including health insurance, banking and fitness clubs.
Access to ATCO's Employee Assistance Program
ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from all peoples.
If delivering exceptional service, anticipating issues before they arise, and collaborating closely with others energises you, read on.
This isn’t a typical Customer Support role. It’s an opportunity to be a valued team member within a dynamic, multi‑functional group that plays a critical role in keeping the energy market moving.
YOUR PURPOSE
To provide high‑quality service support while driving continuous improvement.
You’ll build strong, trusted relationships with key stakeholders and help ensure the Market Services function operates efficiently and effectively.
WHAT SUCCESS LOOKS LIKE
Building and maintaining positive, professional relationships with retailers and internal stakeholders.
Managing customer, metering data enquiries, and delivering customer service that feels seamless, supportive, and reliable.
Supporting daily metering data activities to keep operations running smoothly.
Contributing to ad hoc projects and tasks to enhance customer service delivery.
Investigating data anomalies with a keen eye for detail and resolving issues accurately and on time.
Delivering high-quality outcomes with collaboration, transparency, and open communication
WHO YOU ARE
You naturally elevate those around you and contribute positively to team capability. You enjoy working with detail but remain calm and clear‑headed under pressure. Approachable, organised, and proactive, you know how to keep tasks moving while maintaining strong relationships.
YOUR EXPERIENCE
Preferred experience includes:
Exposure to, and working knowledge of, customer billing and metering systems.
Strong Microsoft Office skills.
An analytical mindset with exceptional attention to detail.
Confident written and verbal communication skills.
A collaborative, customer‑first approach.
Proven ability to manage multiple priorities in a busy environment.
Experience with SAP and geographical mapping systems is highly regarded.
What We Offer
Free onsite parking (Jandakot)
Salary Sacrifice options
Referral Program
Employee Share Purchase Plan
Access to corporate discounts, including health insurance, banking and fitness clubs.
Access to ATCO's Employee Assistance Program
ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from all peoples.
💡 Quick Summary
Seeking a career-building opportunity? The Administration Services Officer position is now open for candidates interested in the Database Administrator sector. This role in Jandakot offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.
