Administrative Assistant

Job description

About the role:

A career in a professional administration role in the Real Estate industry will provide you with an opportunity to learn, critically analyze and actively assist in improving existing/future business models/practices. The models/practices our team uses aim at identifying, cultivating and nurturing past, present, future client relationships, while increasing efficiency to help streamline day-to-day business operations. Our team's main objective is to offer our past/present/future clients an unmatched level of service, value, knowledge and experience. Ideal candidates will be results-driven and will assist the team in achieving clear goals & annual objectives.

What You'll Create and Do:

At the Administrative level, you'll be responsible for helping to solve complex business issues from strategy to execution. The Real Estate Administrative Assistant skills and responsibilities for this level include but are not limited to:

· Proficiency, maintenance & management of existing CRM (Customer Relationship Management)

· Handling incoming client calls/inquiries and responding appropriately

· Reviewing and responding to regular email communications and notes

· Communicating/coordinating with vendors & all real estate-related partners/businesses

· Coordinating photography/videography/staging/print materials

· Paperwork and associated deals management

· Maintaining team's calendars & scheduling meetings/calls with clients

· Compiling/reviewing/calculating/managing reports/data and interpreting what information team needs to act on

· Management and critical analysis of marketing/advertising

· Proof-reading/editing/analyzing various print and marketing materials

· Blog and creative content development

· Administrative management throughout both buyer and seller transactions

· Maintain a positive team environment with collaboration being key

What You'll Bring to This Role:

· Ability to fluently communicate in English

· Must be an administrative ninja - someone who derives pleasure from crossing their T’s and dotting their I'’s.

· All around proactive and positive attitude

· Ability to troubleshoot independently and find solutions

· Knowledge of social media and blogging best practices

· An interest in working within a digital world with particular attention to technology trends, an openness to learning new tools and adapting how you work

· A demonstrated commitment to offering value to our clients and providing a truly memorable and high level of customer service that will keep our clients returning for years to come

· Relevant experience in customer service, administration or applicable transferable skills

· Extensive technical knowledge in Google Suite (Drive, Gmail, Sheets, Docs)

· Excellent time management, organization, task prioritization and problem-solving skills