Administrative Assistant - Customer Services

**Customer Service Role**

We are seeking an Administrative Assistant - Customer Services to join our Electrical team at Harvey Norman's Paraparaumu store.

This role requires the ability to manage customer repairs and servicing, including tagging faulty products and liaising with service agents and suppliers.

You will also be responsible for assisting with administrative duties such as processing invoices, claims, and reconciliations, as well as running reports and advising customers of stock arrival.

The ideal candidate will have experience working in a high-volume administration role, excellent communication skills, and the ability to juggle multiple tasks.

Responsibilities:

Manage customer repairs and servicing

Liaise with service agents and suppliers

Process invoices, claims, and reconciliations

Run weekly/monthly reports

Advise customers of stock arrival

Requirements:

Experience working in a high-volume administration role

Excellent communication and interpersonal skills

Ability to juggle multiple task