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Administrative Assistant - Department of Social Work

Location: Harrisonburg, Virginia

Category: Office Assistant Jobs

Qualifications

Strong interpersonal skills and professional customer service experience with diverse constituencies and populations including the university’s faculty, staff, students, and the public

Excellent oral and written communication skills

Evidence of strong organizational and time management skills

Excellent attention to detail and accuracy

Ability to maintain a comprehensive filing system and ensure confidentiality of sensitive information

Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams

Ability to ensure compliance with processing guidelines and resolving issues as they arise

Demonstrated ability to work independently and as part of a team

Adaptability and willingness to assist others

Administrative experience including managing and navigating budget management tools in higher education’s academic environment is beneficial, but not required

E-Verify Notice: After accepting employment, new hires are required to complete an I-+ form and present documentation of their identity and eligibility to work in the United States

Benefits

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Health and Behavioral Studies

Pay Rate: Pay Range

Specify Range or Amount: $38,000 - $42,000

The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 1+ paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System

We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU

Responsibilities

Primary focus areas are administrative assistance and fiscal support for the department in support of its educational mission and goals

The individual in this role will play a key part in ensuring successful operation of fiscal and academic systems required for quality office management in the department

They will be proactive, self-driven, and able to maintain positive and productive communication while expanding their understanding of Social Work programs and university workflows

Provide clerical support for programs including the accredited Social Work major and the Family Studies and Nonprofit Studies minors

Provide administrative assistance to the Academic Unit Head (AUH) and full-time and adjunct Social Work faculty including course and classroom scheduling

Serve as the initial point of contact for visitors and callers to the Department

Manage the administrative tasks associated with student hiring, assigning job duties, tracking timesheets, and termination

Assist with scheduling for regular faculty meetings (and taking minutes), special events including open houses, official student organization meetings, and graduation activities (managing room assignments and catering), and faculty candidate on-campus interviews, and ad hoc visitors

Provide financial support, purchasing (office supplies, equipment, and furniture), budget tracking, and related services for the department’s budgets

Perform other duties as assigned

Job description

Working Title: Administrative Assistant - Department of Social Work

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: College of Health and Behavioral Studies

Department: 100057 - Social Work

Pay Rate: Pay Range

Specify Range or Amount: $38,000 - $42,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 02/11/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 1+ paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

James Madison University’s dynamic Department of Social Work is searching for a dedicated and detail-oriented Administrative Assistant to serve as an integral part of our collaborative team. Primary focus areas are administrative assistance and fiscal support for the department in support of its educational mission and goals.

Duties and Responsibilities:

The individual in this role will play a key part in ensuring successful operation of fiscal and academic systems required for quality office management in the department. They will be proactive, self-driven, and able to maintain positive and productive communication while expanding their understanding of Social Work programs and university workflows.

Key tasks include:

• Provide clerical support for programs including the accredited Social Work major and the Family Studies and Nonprofit Studies minors.

• Provide administrative assistance to the Academic Unit Head (AUH) and full-time and adjunct Social Work faculty including course and classroom scheduling.

• Serve as the initial point of contact for visitors and callers to the Department.

• Manage the administrative tasks associated with student hiring, assigning job duties, tracking timesheets, and termination.

• Assist with scheduling for regular faculty meetings (and taking minutes), special events including open houses, official student organization meetings, and graduation activities (managing room assignments and catering), and faculty candidate on-campus interviews, and ad hoc visitors.

• Provide financial support, purchasing (office supplies, equipment, and furniture), budget tracking, and related services for the department’s budgets.

• Perform other duties as assigned.

Qualifications:

Required Qualifications:

• Strong interpersonal skills and professional customer service experience with diverse constituencies and populations including the university’s faculty, staff, students, and the public.

• Excellent oral and written communication skills.

• Evidence of strong organizational and time management skills.

• Excellent attention to detail and accuracy.

• Ability to maintain a comprehensive filing system and ensure confidentiality of sensitive information.

• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and Teams.

• Ability to ensure compliance with processing guidelines and resolving issues as they arise.

• Demonstrated ability to work independently and as part of a team.

• Adaptability and willingness to assist others.

Additional Considerations:

• Administrative experience including managing and navigating budget management tools in higher education’s academic environment is beneficial, but not required.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-+ form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, ****** orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6++1.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-35+7 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.

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