Administrative Assistant

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.

Fixed term contract: 12 months (with possibility of extension)

Part-time : 45.6 hours per fortnight (3 days a week)

Salary range : $60,000-$65,000 f/t equivalent (dependent on experience)

School of Translational Medicine

Staff benefits

The Department

The Bariatric Surgery Registry is an established bi-national clinical quality registry that monitors the safety and efficacy of bariatric surgery across Australia and Aotearoa New Zealand. Since beginning in 2012, the Registry has enrolled over 165,000 people who have had a bariatric procedure and has 213 surgeons and 150 hospitals contributing data. The Registry’s team is based in Monash University’s School of Translational Medicine (STM) at the Alfred Hospital campus.

Further information about the registry can be found at https://www.monash.edu/medicine/sphpm/registries/bariatric

The Role

The BSR Administrative Assistant provides general administrative and office support services to the Bariatric Surgery Registry team based at the Alfred Centre, Melbourne.

This position will provide administrative support to the Registry’s Executive Officer, Operations Manager, Data Services Manager, and other Registry staff.

Key Responsibilities

Prepare and mailout Participant Explanatory Statement as per standard operating procedures and protocol

Follow up of ‘Return to Sender’ Participant Explanatory Statements as per protocol;

Answering telephone calls by drawing on knowledge of the work area’s procedures to respond to general inquiries (under guidance for nonstandard matters);

Follow up of general enquiries and opt out calls as required;

Scan and file any documents related to the Registry;

Printing, collating and distributing faxes;

Prepare and mail out welcome packs/ flyers/ operation forms to new surgeons;

Post and pick up daily mail as required including distributing to appropriate staff;

Assist with induction of new team members

Ordering supplies and stationery;

Maintenance and cleaning data on Insightly (Customer relationship management software)

Education/Qualifications

The appointee will have:

An equivalent combination of relevant experience and/or education/training;

Excellent written communication and verbal communication skills;

Demonstrated capacity to work independently and cooperatively and collaboratively in a team;

Demonstrated computer skills with databases, word processing and spreadsheets;

Highly organised with proven ability to prioritise tasks in a busy environment;

A demonstrated awareness of the principles of confidentiality, privacy and information handling; and

Experience in dealing with clinicians and hospital administration staff in a collaborative manner

Benefits

Access to Salary Packaging and Novated Leasing

Health and Wellbeing initiatives in addition to discounted health insurance

Great work/life balance

For any queries regarding the role, please contact Rachana Pattali at rachana.pattali@monash.edu

Applications Close: 11pm AEST, Monday 16th September 2024

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-1+ Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-1+ or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au