Administrative Assistant

About Us

Prisma Property Services is a fast-growing service company in Thunder Bay, known for delivering high-quality painting, renovations, and home improvement solutions with exceptional customer service. We’re expanding our team and looking for someone who thrives in a dynamic, fast-paced environment and is eager to grow with us.

Job Overview

We’re looking for a highly organized and detail-oriented Administrative Assistant to help support the day-to-day operations of our service business. This is a brand-new role that will evolve with your experience and input. You’ll work directly with the owner and crew leaders to keep things running smoothly behind the scenes, from booking quotes and coordinating schedules to assisting with invoicing and client communications.

Key Responsibilities

Manage incoming calls and client inquiries, ensuring friendly and professional communication at all times

Schedule appointments, book quotes, and assist the owner in maintaining a well-organized calendar

Perform administrative tasks such as data entry, document organization, and maintaining records

Help manage billing and invoicing using QuickBooks, ensuring payments are tracked and up-to-date

Proofread and format documents for accuracy and professionalism

Assist in organizing team communication, scheduling updates, and client follow-ups

Optional: Take on tasks related to social media management, light graphic design, or project design support depending on your skills

What We’re Looking For

Prior experience as an Administrative Assistant (experience in a service-based or construction company is an asset)

Strong organizational and time-management skills

Confident working with phone systems and delivering great customer service

Proficiency in Google Workspace (Docs, Sheets, Calendar, Gmail, etc.)

Experience with QuickBooks (or willing to learn)

Strong communication and proofreading skills

Ability to work independently, take initiative, and adapt in a fast-moving environment

Bonus: Experience with Canva, social media platforms, or home design tools is a huge plus!

What You Can Expect

This is a growing role in a growing company. We’re not just looking to fill a seat—we’re looking for someone who wants to become an integral part of our team and grow with us. If you’re motivated, organized, and excited by the idea of contributing to a dynamic service company, we want to hear from you!

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $17.60-$24.00 per hour

Expected hours: 20 – 40 per week

Additional pay:

Bonus pay

Benefits:

Casual dress

Flexible schedule

Work from home

Flexible language requirement:

French not required

Schedule:

Monday to Friday

On call

Weekends as needed

Education:

Secondary School (preferred)

Experience:

Administrative: 1 year (preferred)

Work Location: Hybrid remote in Thunder Bay, ON P7E 1B6