Job Description
ADMINISTRATIVE ASSISTANT TO THE AVP, STUDENT EXPERIENCE AND DEVELOPMENT
STUDENT AFFAIRS
Competition No. 25.05.126
CATEGORY
SALARY
CLOSING DATE
Full-Time Continuing (35 hours per week)
MSA Band D (Steps 1-8): $26.083 - $37.+32 per hour. $47,471 - $6+,036 per annum (Based on 35 hours per week).
May 15, 2026
About Us
MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 1+,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.
Opportunity
MacEwan University is seeking a service-oriented Administrative Assistant to the AVP, Student Experience and Development (Administrative Support IV) for a full-time continuing opportunity with Student Affairs. Reporting to the Associate Vice President, Student Experience and Development (AVP, SED), you will be responsible for providing high-level, comprehensive administrative support to the AVP, as well as other areas of Student Affairs. You will ensure that communications, interactions and administrative support are delivered with the highest standard of excellence, confidentiality and professionalism.
Key responsibilities include:
Managing the AVP’s schedule and calendar and provides scheduling assistance to the Associate Deans;
Acting as a first point of contact for the Office of AVP, Student Experience and Development and provides first-level responses to queries, issues, and concerns, then triaging issues appropriately to ensure timely responses;
Proactively informing the AVP, Associate Deans or other colleagues of potential actions, issues, and problems while providing suggested responses;
Supporting special events and guests on campus, which may include organizing and coordinating accommodation, travel, catering, communications, room booking and equipment setup;
Drafting, editing, researching and formatting meeting agendas, written correspondences and other documents such as professional letters, briefing notes, memos to Provost’s office;
Attending leadership meetings, recording and distributing meeting minutes;
In conjunction with the Student Affairs leadership team, developing and maintaining processes to support an effective and efficient office environment;
Maintaining knowledge of university policies and procedures, governance and administrative structure and ensuring that they are in compliance and complement institutional policies, procedures, guidelines and practices;
Creating and maintaining organizational practices and procedures for the Office of AVP, Student Experience and Development including the development of guides and business workflow documents;
Maintaining standards for records management and ensuring that records retention processes are followed;
Coordinating the submission of information, documentation and HR employee transaction forms, required to initiate, facilitate, and conclude various processes such as recruitment, tenure and promotion, and selection committees;
Assisting with employee orientation, training, timekeeping, asset management, office and supply inventory, and mail and courier shipments;
Liaising with suppliers, departments, and external vendors to procure goods and services and performing reconciliation for P-Card transactions; and
Performing project administration and implementation support activities for various strategic initiatives or other special projects.
SKILLS
You will have:
Excellent time management, organizational and prioritization skills, with a high degree of independence;
Effective problem-solving skills with keen attention to detail;
The ability to demonstrate discretion, judgment, and tact with an understanding of the acute sensitivity to the political environment and reputation of the Office of AVP, Student Experience and Development and MacEwan and an understanding of when to involve others in decision-making;
The capability of maintaining strict confidentiality with an ability to recognize and handle confidential information in an appropriate manner;
Excellent interpersonal skills to effectively work with, and build, collaborative relationships with a diverse group of people, both internal and external to the university;
The capability of dealing with a wide variety of constituents in a professional, respectful manner;
The ability to remain calm and professional in challenging, fast-paced circumstances;
Flexibility, and the ability to easily adapts to changing priorities;
A calm demeanor, focus, and high level of work performance in a multi-tasking, highly intensive office environment with competing demands and frequent interruptions;
Strong verbal, written and interpersonal communication skills with a professional and friendly approach;
Strong proofreading and editing skills;
The ability to create professional reports and correspondence;
The ability to take initiative, work independently and manage multiple projects and/or priorities with minimal supervision;
Resourcefulness, with the ability to use networks to gather information/data to prepare briefs and summaries;
Knowledge of FOIP and records management policies, practices and legislation; and
Commitment to fostering a collaborative working and learning environment that celebrates diversity and inclusion.
QUALIFICATIONS
A minimum of a diploma in office or business administration.
A minimum of 3 years of progressively responsible and diversified administrative experience.
Experience in a post-secondary or related public sector environment is preferred.
Experience in a fast-paced, dynamic work environment, effectively managing the schedule, correspondence, and priorities for a senior-level position within an environment with continuously shifting priorities and deadlines.
Experience and proficiency using Microsoft Suite, Google Applications and Enterprise Resource Planning (ERP) systems such as PeopleSoft.
An equivalent combination of education and experience may be considered.
BENEFITS
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
Competitive base pay
Generous vacation time
Secure pension plan
Flexible benefits package
Continuous learning culture
Opportunities for career growth
&
STUDENT AFFAIRS
Competition No. 25.05.126
CATEGORY
SALARY
CLOSING DATE
Full-Time Continuing (35 hours per week)
MSA Band D (Steps 1-8): $26.083 - $37.+32 per hour. $47,471 - $6+,036 per annum (Based on 35 hours per week).
May 15, 2026
About Us
MacEwan University is where caring faculty help people connect their passions to their future paths. Located in the heart of Edmonton’s diverse and dynamic downtown community, and on the traditional lands of Treaty 6 First Nations and homelands of the Métis people, MacEwan is known for exceptional undergraduate learning. With its dedication to teaching excellence, informed by scholarly research, innovation, and creative activity, MacEwan provides an exceptional collaborative and supportive learning environment with a commitment to human rights, environmental sustainability, and opportunities for community engagement. We are committed to creating an equitable, diverse, inclusive, and welcoming community for all peoples, cultures, and identities.
Our comprehensive undergraduate university offers 55 programs to more than 1+,000 full- and part-time students in business, communications, community and human services, design, fine and performing arts, health, humanities, natural science, nursing, public safety, and social science. Through a wide array of experiential learning opportunities, and strategic relationships in the community, we partner with others to produce graduates of stature. Along with a robust grounding in their chosen disciplines, MacEwan students are given durable life skills that prepare them to take on the world.
Opportunity
MacEwan University is seeking a service-oriented Administrative Assistant to the AVP, Student Experience and Development (Administrative Support IV) for a full-time continuing opportunity with Student Affairs. Reporting to the Associate Vice President, Student Experience and Development (AVP, SED), you will be responsible for providing high-level, comprehensive administrative support to the AVP, as well as other areas of Student Affairs. You will ensure that communications, interactions and administrative support are delivered with the highest standard of excellence, confidentiality and professionalism.
Key responsibilities include:
Managing the AVP’s schedule and calendar and provides scheduling assistance to the Associate Deans;
Acting as a first point of contact for the Office of AVP, Student Experience and Development and provides first-level responses to queries, issues, and concerns, then triaging issues appropriately to ensure timely responses;
Proactively informing the AVP, Associate Deans or other colleagues of potential actions, issues, and problems while providing suggested responses;
Supporting special events and guests on campus, which may include organizing and coordinating accommodation, travel, catering, communications, room booking and equipment setup;
Drafting, editing, researching and formatting meeting agendas, written correspondences and other documents such as professional letters, briefing notes, memos to Provost’s office;
Attending leadership meetings, recording and distributing meeting minutes;
In conjunction with the Student Affairs leadership team, developing and maintaining processes to support an effective and efficient office environment;
Maintaining knowledge of university policies and procedures, governance and administrative structure and ensuring that they are in compliance and complement institutional policies, procedures, guidelines and practices;
Creating and maintaining organizational practices and procedures for the Office of AVP, Student Experience and Development including the development of guides and business workflow documents;
Maintaining standards for records management and ensuring that records retention processes are followed;
Coordinating the submission of information, documentation and HR employee transaction forms, required to initiate, facilitate, and conclude various processes such as recruitment, tenure and promotion, and selection committees;
Assisting with employee orientation, training, timekeeping, asset management, office and supply inventory, and mail and courier shipments;
Liaising with suppliers, departments, and external vendors to procure goods and services and performing reconciliation for P-Card transactions; and
Performing project administration and implementation support activities for various strategic initiatives or other special projects.
SKILLS
You will have:
Excellent time management, organizational and prioritization skills, with a high degree of independence;
Effective problem-solving skills with keen attention to detail;
The ability to demonstrate discretion, judgment, and tact with an understanding of the acute sensitivity to the political environment and reputation of the Office of AVP, Student Experience and Development and MacEwan and an understanding of when to involve others in decision-making;
The capability of maintaining strict confidentiality with an ability to recognize and handle confidential information in an appropriate manner;
Excellent interpersonal skills to effectively work with, and build, collaborative relationships with a diverse group of people, both internal and external to the university;
The capability of dealing with a wide variety of constituents in a professional, respectful manner;
The ability to remain calm and professional in challenging, fast-paced circumstances;
Flexibility, and the ability to easily adapts to changing priorities;
A calm demeanor, focus, and high level of work performance in a multi-tasking, highly intensive office environment with competing demands and frequent interruptions;
Strong verbal, written and interpersonal communication skills with a professional and friendly approach;
Strong proofreading and editing skills;
The ability to create professional reports and correspondence;
The ability to take initiative, work independently and manage multiple projects and/or priorities with minimal supervision;
Resourcefulness, with the ability to use networks to gather information/data to prepare briefs and summaries;
Knowledge of FOIP and records management policies, practices and legislation; and
Commitment to fostering a collaborative working and learning environment that celebrates diversity and inclusion.
QUALIFICATIONS
A minimum of a diploma in office or business administration.
A minimum of 3 years of progressively responsible and diversified administrative experience.
Experience in a post-secondary or related public sector environment is preferred.
Experience in a fast-paced, dynamic work environment, effectively managing the schedule, correspondence, and priorities for a senior-level position within an environment with continuously shifting priorities and deadlines.
Experience and proficiency using Microsoft Suite, Google Applications and Enterprise Resource Planning (ERP) systems such as PeopleSoft.
An equivalent combination of education and experience may be considered.
BENEFITS
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
Competitive base pay
Generous vacation time
Secure pension plan
Flexible benefits package
Continuous learning culture
Opportunities for career growth
&
💡 Quick Summary
Seeking a career-building opportunity? The Administrative Assistant to the AVP, Student Experience and Development position is now open for candidates interested in the Education Jobs sector. This role in Edmonton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
