Job Description
Job Title:
Administrative Associate, Licensure
Department:
Licensure, Registration
Status:
Full-time; Permanent;
Location:
Vancouver, BC
Salary
$56,053 – $60,999 annually
Who We Are
The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. The College regulates over 12,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.
Formed on June 28, 2026, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health’s initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.
Position Summary
The Administrative Associate, Licensure provides administrative and clerical support to ensure the smooth operations of the College’s licensing processes. The Administrative Associate supports a wide variety of administrative functions and licensure-related tasks, serving applicants on licensing matters that extends from their entry-to-practice to leaving their practice. The work tasks can involve reviewing, processing, and tracking licensure applications, providing administrative support for Committee and panel meetings, and for examination administration. This role also supports other functions within the College and is a back up for general administrative duties.
It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.
The Licensure Function is organized into two teams – the Entry-to-Practice Team and the Registration (Licensing) Team. Staff in this position will be assigned to one of the teams according to the organizational needs but can be assigned to work on projects and tasks with the other team as both teams belong to the same ONE Licensure Team.
The College’s office is located in downtown Vancouver. While staff currently work in a hybrid schedule with scheduled in-office days, staff can expect to require to attend to the office based on the organization’s needs including being required to work fully in-office.
Duties and Responsibilities
Provides timely, accurate and courteous responses regarding licensure processes and policies to applicants, registrants, the public and other regulators through mail, fax, phone and email, while having the ability to forward more specific types of inquiries to coordinators / managers as appropriate.
Assists registrants with licensure processes with a knowledge of the requirements and acceptable supporting documents for various types of licensure applications.
Supports the processing of applications for licensure; ensuring all documentation and fees have been received.
Supports entry to practice related tasks such as exam administration and application processing.
Coordinates and manages applicant and registrant criminal record checks as required by legislation.
Provides support for the Registration (Licence and/or Permit) Committee and panels including facilitating meeting logistics, preparing and disseminating documents.
Updates and maintains registrant information in the College’s record management systems (both physical and digital databases).
Assists with the registration and annual renewal of Health Professions Corporation Permits, ensuring compliance with the Health Professions Act and/or Health Professions and Occupations Act
Attends to in-office administrative duties which include meeting walk-in visitors, processing incoming and outgoing mail.
Assists in sending out correspondences to applicants, registrants, or other external stakeholders for the licensure team.
Provides database reporting regarding licensure for the licensure team and College leadership as requested.
Other duties as assigned by the Manager.
Qualifications and Skills
Two years’ experience in administration work; experience in health regulation or a similar field is an asset.
Strong customer service skills and excellent oral and written communication.
Experience working with registrant / licensee management application system (Specific knowledge of the Alinity Registrant Management Application System is a plus.)
Tech savvy with excellent working knowledge of computers and software applications, including cloud computing systems, Microsoft Office suite, and meeting scheduling software.
Maintain confidentiality and discretion of information received while performing work functions.
Demonstrated high degree of integrity
Fast learning in a work culture that strives innovation, integrity, collaboration and results.
Demonstrated ability to work productively within a team but also independently.
Collaborative spirit with a passion for fostering regulatory excellence.
Exceptional organizational and time management skills, strong attention to detail, and ability to multi-task
Strong abilities and enthusiasm for learning new technologies as they emerge
Applies a growth mindset to new challenges and tasks
Compensation and Perks
The compensation for this position ranges from $56,053 to $60,999 annually, based on a 37.5-hour work week. The starting salary will be determined by factors such as the candidate’s job-related knowledge, skills, experience, the salaries of peers within the same range, market conditions, and other relevant considerations.
CCHPBC offers a competitive compensation package, including health, dental and vision benefits, employee assistance program, Municipal Pension Plan, and paid time-off package. Other perks include flexible hybrid work arrangement, professional development opportunities, and office closures for the 11 statutory holidays in B.C., as well as Easter Monday and Boxing Day.
Application Process
If you are interested in joining our team, please submit your resume and cover letter on our careers portal on our website, www.cchpbc.ca/about/#careers by December 15, 2026. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates. Internal applicants will need to submit an application with the HR team by November 26, 2026.
Preference will be given to candidates residing in the Lower Mainland, British Columbia. Please note that this position is open only to individuals who are legally authorized to work in Canada. Relocation assistance is not available for this role.
The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.
We appreciate all applications; however, only those selected for an interview will be contacted.
Administrative Associate, Licensure
Department:
Licensure, Registration
Status:
Full-time; Permanent;
Location:
Vancouver, BC
Salary
$56,053 – $60,999 annually
Who We Are
The College of Complementary Health Professionals of BC (CCHPBC, or the College) is located on the traditional, ancestral, and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. The College regulates over 12,000 health professionals, including chiropractors, massage therapists, naturopathic physicians, traditional Chinese medicine practitioners, and acupuncturists across British Columbia.
Formed on June 28, 2026, through the amalgamation of four provincial health profession regulators, the College was established as part of the Ministry of Health’s initiative to modernize the health profession regulatory framework in B.C. Its primary role is to protect public health and safety by licensing and regulating health professionals and the settings in which they practice. This includes ensuring that every health professional within its purview is fully qualified to provide safe and ethical care.
Position Summary
The Administrative Associate, Licensure provides administrative and clerical support to ensure the smooth operations of the College’s licensing processes. The Administrative Associate supports a wide variety of administrative functions and licensure-related tasks, serving applicants on licensing matters that extends from their entry-to-practice to leaving their practice. The work tasks can involve reviewing, processing, and tracking licensure applications, providing administrative support for Committee and panel meetings, and for examination administration. This role also supports other functions within the College and is a back up for general administrative duties.
It is essential for all College staff to contribute to a team approach with a public protection focus, delivering efficient services that align with and allow the College to meet its regulatory, strategic, and operational goals.
The Licensure Function is organized into two teams – the Entry-to-Practice Team and the Registration (Licensing) Team. Staff in this position will be assigned to one of the teams according to the organizational needs but can be assigned to work on projects and tasks with the other team as both teams belong to the same ONE Licensure Team.
The College’s office is located in downtown Vancouver. While staff currently work in a hybrid schedule with scheduled in-office days, staff can expect to require to attend to the office based on the organization’s needs including being required to work fully in-office.
Duties and Responsibilities
Provides timely, accurate and courteous responses regarding licensure processes and policies to applicants, registrants, the public and other regulators through mail, fax, phone and email, while having the ability to forward more specific types of inquiries to coordinators / managers as appropriate.
Assists registrants with licensure processes with a knowledge of the requirements and acceptable supporting documents for various types of licensure applications.
Supports the processing of applications for licensure; ensuring all documentation and fees have been received.
Supports entry to practice related tasks such as exam administration and application processing.
Coordinates and manages applicant and registrant criminal record checks as required by legislation.
Provides support for the Registration (Licence and/or Permit) Committee and panels including facilitating meeting logistics, preparing and disseminating documents.
Updates and maintains registrant information in the College’s record management systems (both physical and digital databases).
Assists with the registration and annual renewal of Health Professions Corporation Permits, ensuring compliance with the Health Professions Act and/or Health Professions and Occupations Act
Attends to in-office administrative duties which include meeting walk-in visitors, processing incoming and outgoing mail.
Assists in sending out correspondences to applicants, registrants, or other external stakeholders for the licensure team.
Provides database reporting regarding licensure for the licensure team and College leadership as requested.
Other duties as assigned by the Manager.
Qualifications and Skills
Two years’ experience in administration work; experience in health regulation or a similar field is an asset.
Strong customer service skills and excellent oral and written communication.
Experience working with registrant / licensee management application system (Specific knowledge of the Alinity Registrant Management Application System is a plus.)
Tech savvy with excellent working knowledge of computers and software applications, including cloud computing systems, Microsoft Office suite, and meeting scheduling software.
Maintain confidentiality and discretion of information received while performing work functions.
Demonstrated high degree of integrity
Fast learning in a work culture that strives innovation, integrity, collaboration and results.
Demonstrated ability to work productively within a team but also independently.
Collaborative spirit with a passion for fostering regulatory excellence.
Exceptional organizational and time management skills, strong attention to detail, and ability to multi-task
Strong abilities and enthusiasm for learning new technologies as they emerge
Applies a growth mindset to new challenges and tasks
Compensation and Perks
The compensation for this position ranges from $56,053 to $60,999 annually, based on a 37.5-hour work week. The starting salary will be determined by factors such as the candidate’s job-related knowledge, skills, experience, the salaries of peers within the same range, market conditions, and other relevant considerations.
CCHPBC offers a competitive compensation package, including health, dental and vision benefits, employee assistance program, Municipal Pension Plan, and paid time-off package. Other perks include flexible hybrid work arrangement, professional development opportunities, and office closures for the 11 statutory holidays in B.C., as well as Easter Monday and Boxing Day.
Application Process
If you are interested in joining our team, please submit your resume and cover letter on our careers portal on our website, www.cchpbc.ca/about/#careers by December 15, 2026. This position will remain open until filled, but priority will be given to applications received by the deadline. References, education and credential verifications, and a criminal record check may be required for final candidates. Internal applicants will need to submit an application with the HR team by November 26, 2026.
Preference will be given to candidates residing in the Lower Mainland, British Columbia. Please note that this position is open only to individuals who are legally authorized to work in Canada. Relocation assistance is not available for this role.
The College provides accommodations for applicants with disabilities throughout the selection process. If you require accommodation, please inform us when contacted for an interview or assessment. All accommodation information will be kept confidential.
We appreciate all applications; however, only those selected for an interview will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The Administrative Associate, Licensure position is now open for candidates interested in the Back Office Jobs sector. This role in British Columbia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
