Job Description:

Counsellor Cum Admin Executive for Visa Immigration Company

Position Summary:

As an Admin Executive for a Visa Immigration Company, your primary responsibility will be to provide administrative support to ensure the smooth operation of the company's immigration services. You will handle a variety of tasks related to client management, document processing, and general office administration. Your role will involve collaborating with multiple teams and ensuring compliance with immigration laws and regulations.

Responsibilities:
• Visa and Immigration Support: Assisting clients with visa applications, immigration processes, and related documentation.
• Client Communication: Corresponding with clients via phone, email, or in-person meetings to provide updates, answer queries, and guide them through the visa and immigration procedures.
• Document Management: Ensuring accurate and organized record-keeping of client information, visa applications, immigration forms, and other essential documents.
• Compliance and Regulations: Keeping up-to-date with immigration laws, policies, and procedures to ensure the company's adherence to legal requirements.
• Research: Conducting research on immigration regulations, visa categories, and eligibility criteria to provide accurate information to clients and colleagues.
• Application Processing: Assisting in the preparation, review, and submission of visa applications, supporting documents, and forms on behalf of clients.
• Database Management: Maintaining and updating client databases and software systems to track the progress of visa applications and ensure accurate information management.
• Appointment Scheduling: Coordinating and scheduling visa appointments, consulate visits, medical examinations, and other necessary appointments for clients.
• Counselling: Providing guidance and counselling to clients regarding visa and immigration options, eligibility criteria, documentation requirements, and potential challenges they may face during the process.
• Customer Service: Ensuring a high level of customer service by promptly addressing client concerns, resolving issues, and maintaining a professional and empathetic approach.
• Collaboration: Collaborating with colleagues, immigration attorneys, government agencies, and other stakeholders to facilitate smooth visa and immigration processes for clients.
• Administrative Support: Assisting with general administrative tasks such as data entry, filing, office supply management, and other duties as assigned.

Qualifications:
• Bachelor's degree in a relevant field is preferred.
• Proven experience in administrative roles, preferably in the immigration or legal industry.
• Sound knowledge of immigration laws, regulations, and visa application processes.
• Familiarity with client management systems and databases.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy in document processing.
• Proficient in using office productivity software (e.g., Microsoft Office Suite).
• Ability to work independently as well as collaboratively in a team environment.
• Discretion and integrity in handling confidential information.

Job Types: Full-time, Regular / Permanent

Benefits:
• Cell phone reimbursement
• Paid sick time
• Paid time off
• Work from home

Shifts
• Day shift
• Morning shift

Ability to commute/relocate:
• Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:
• Bachelor's (Required)

Experience:
• CSS (Preferred)
• Graphic design (Preferred)
• total work (Preferred)
• Speak with the HR*

6356033344 / 6357088662