Administrative Office Coordinator
JOB TITLE: Administrative Office Coordinator
Location: Mississauga
Why you should come work with the Romet Team:
We offer market competitive salaries
Annual bonus plan
100% company paid benefits
Group retirement plan
Training opportunities
Social events, a great team and more!
ROMET Limited was founded in 1+72. Today, Romet is an international market leader that provides end-to-end measurement solutions to natural gas utilities across the globe by providing best-in-class technologies to meet our customers' needs now and 20 years from now. Our technological platforms are designed to seamlessly provide customer-centric measurement solutions. Our mission is centered on customer satisfaction through responsive deliveries, technical support and customer service that is matched with rugged and reliable products, manufactured with uncompromising quality, accuracy, and safety requirements. We will continue developing innovative technologies within the natural gas industry, promoting efficient, sustainable, and cost-effective energy solutions.
Romet is a collaborative organization where talent is combined with experience to drive our business toward success. This is made possible by the work ethic, creativity and passion of our team members and their continued commitment to delivering customer satisfaction. Our team is truly diverse with different areas of expertise and backgrounds, all guided by a team of experienced and innovative leaders. Romet has been recognized as a Platinum winner for Best Managed Companies in Canada for eight consecutive years.
We are currently looking for an Administrative Office Coordinator to join our busy and growing manufacturing company. The successful candidate will be engaged in elevating the department and company to the next level. The incumbent will be forward looking and thrive in a culture of continuous improvement.
For the right person this is an exciting opportunity to be developed and invested in to fill an important role within the office team. We are looking for a highly motivated, focused, and outgoing person who wants to springboard their career with a thriving manufacturing company. You will be provided the coaching and training needed throughout the onboarding and orientation process that will build from your base of skills acquired from your past experiences.
You will learn our business during your training with our experts in Customer Experience and Operations.
If you are excited at the prospect of joining an award winning, high growth, technically relevant organization this may be the opportunity you.
GENERAL ACCOUNTABILITY
Reporting directly to the Manager, Order Management, the Administrative Office Coordinator will be the first point of contact for all visitors and customers arriving at the Romet facility. The Administrative Office Coordinator will also provide all general office and administrative support across multiple departments as needed.
Key Job Responsibilities and Accountabilities:
Provide operational support to the Customer Care and Production Planning teams (i.e. process purchase orders, coordinate consignment orders and parts requests)
Provide back-up support to the RMA (Return Merchandise Authorization)
Provide back-up support to Customer Care team by sending shipping notifications and order acknowledgements
Process the Daily Pulse report, Daily Attendance report, and other ad-hoc reports
Manage and respond to company main emails (including customer Pos)
Answer telephone, screen, and direct calls, take and relay messages in a professional and timely manner
Greet people entering the organization, and direct people to their correct destination
Monitor visitor access, assist in providing visitor badges/sign-in, and maintain security awareness
Perform work-related errands as required
Procurement of office supplies and company swag/promotional items management, maintain inventory/tidiness of the office supply closet
Order coffee supplies monthly from Imperial
Monitor and maintain office equipment, coffee machine/supplies
Compiling and distributing PowerPoint presentations for meetings
Receive and sort mail and deliveries
Maintain and coordinate executive and departmental calendars, meetings, and appointments
Arrange travel for employees and customers, including flights, hotel bookings, transportation, and detailed itineraries
Plan and arrange details related to events, trade shows, and conferences
Co-ordinate and prepare agendas for meetings as needed
Set up meeting room with necessary stationery and equipment, stock and keep tidy
Coordinate office catering for meetings and events
Plan and organize internal and external events, including sales meetings, customer visits, facility-wide gatherings and assist with employee appreciation events and/or holiday celebrations
Procure and decorate the office/facility for various holidays
Water office plants, keep kitchen and common areas clean and stocked
Coordinate with Logistics/Shipping/Receiving for courier service
Coordinate messages with/direction to the cleaning staff, arrange for replenishing of cleaning products
Provide support as needed to managers with Concur expense submissions
Provide support in the form of general administrative and clerical support, as well as prepare correspondence and documents for the CEO and other managers when needed
All other duties as assigned
Skills and Qualifications:
Very strong computer skills – Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Strong verbal and written English communication skills
Friendly demeanor and professional appearance
Detail oriented and able to work under pressure/tight deadlines
Ability to balance the needs and demands from multiple departments and managers
Excellent organizational and analytical skills
Ability to protect and keep information confidential when necessary
Educational/Experience Requirements:
College Certificate/Diploma or related work experience
1-3 years Receptionist, Administrative Assistant or Customer Service-related experience in an office or manufacturing/industrial environment
Administrative support to various managers is considered an asset
Skills
Required
Computer Skills (Microsoft)
Written & Verbal Communication
Analytical Skills
Organizational Skills
Behaviors
Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Job Security: Inspired to perform well by the knowledge that your job is safe
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
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