Administrative Support IV
Your Opportunity:
You’re flexible, detail-oriented, tech-savvy and people-savvy. You know your way around basic office software and have experience with core administrative functions like payroll and scheduling. As an Administrative Support IV - Scheduler, you will provide vital support to multiple programs within the South Zone. The Scheduler will use the Environment for Scheduling Personnel (ESP) or Workforce Management (WFM) scheduling application program and work within established staff scheduling processes to complete complex and often urgent staff scheduling tasks within short timelines. Attention to detail is crucial. You will need to adapt to frequent interruptions and shifting priorities as you ensure that employees are scheduled appropriately, and employee pay data is captured in accordance with AHS policies, procedures, and collective agreement provisions. Your technical and interpersonal communication skills enable you to provide outstanding customer service to valued clients and help with training and orientation of new staff. As the successful Scheduler your key responsibilities will include filling pre-booked and immediate shifts that result from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that require further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information. Your people skills will be key in developing trusted relationships, effective interdisciplinary communication with clients and prioritizing with a patient-focused mindset. Schedulers will be assigned to support South Zone. Staff work at the Staffing Service Centre between 0515 to 2345 with set rotations within those hours. In this role, you will make a difference as you ensure we have the people in place to provide essential patient care.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
Acute Care Alberta: N
Primary Care Alberta: N
Recovery Alberta: N
Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Scheduling Shared Services
Primary Location: Chinook Regional Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.50
Posting End Date: 07-MAY-2025
Temporary Employee Class: Temp P/T Benefits
Date Available: 17-MAY-2025
Temporary End Date: 31-DEC-2025
Hours per Shift: +.0
Length of Shift in weeks: 10
Shifts per cycle: 22
Shift Pattern: Days, Evenings, Weekends
Days Off: As Per Rotation
Minimum Salary: $26.07
Maximum Salary: $31.68
Vehicle Requirement: Not Applicable
Required Qualifications:
Some post-secondary education.
Additional Required Qualifications:
Minimum 1 year customer service experience. Minimum 1 year scheduling experience. Ability to participate and complete the 6-week training course.
Preferred Qualifications:
Current experience working in an AHS centralized ESP/WFM Staffing Service Center. Timekeeping/payroll experience. Call Center experience. Experience working in a unionized, health care and/or 24/7 environment. Experience with AHS scheduling software (Kronos, ESP, WFM, ASC).