Job Description
19/03/2026
Closing Date:
19/04/2026
Job Type:
Permanent - Full Time
Location:
Wingfield
Job Category:
Administration
About Us
CEA is the leading distributor for world-renowned capital equipment brands JCB agricultural and construction equipment, Atlas Copco, Ditch Witch and Dynapac.
Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.
Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.
PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.
Job Description
About the Role
Join our team as a Service Administrator supporting our Wingfield brand. In this fast-paced, customer-focused role, you’ll play a key part in ensuring all service documentation is completed accurately, efficiently, and to a high standard.
This is an ideal opportunity for an entry-level administrator looking to build skills, gain experience, and grow their career within a small supportive team.
Key Responsibilities
Support the Service Manager and Service Supervisor by handling customer calls, asking the right questions to enable accurate and timely responses
Submit all warranty repair orders within 14 days of job completion
Manage the full invoice-processing workflow, including opening and closing service jobs
Raise and process Purchase Orders, ensuring timely approval for payment
Prepare customer quotes using the Reynolds & Reynolds system
Liaise with sublet contractors to coordinate work and confirm service details
Allocate technicians’ hours to repair orders accurately
Complete weekly timesheets and maintain organised, up-to-date filing
Proactively identify and recommend process improvements
Ensure all tasks comply with relevant OH&S requirements
What You’ll Bring
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Confident communication skills with the ability to liaise effectively with internal teams and suppliers
Ability to generate reports and interpret system data
Commitment to following company policies and working to high accuracy standards
Desired Skills and Experience
Why Join Us:
Competitive salary based on experience
Ongoing professional development and training
Reward and recognition programs
Family-owned and growing business with career growth opportunities locally & nationally
Employee assistance and wellbeing program for you and your household
Stable employment and long-term career opportunities
Employee discount program through Maxxia and Samsung
Novated Lease options
Discounted health insurance through HBF
💡 Quick Summary
Seeking a career-building opportunity? The Administrator position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.