Job Description
Job Introduction
An exciting opportunity has arisen for an experienced administrator to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point’s experience as an outstanding national substance use provider together with Bristol Drugs Project’s long history of excellent service delivery in the city.
This role will be based in our Central Bristol hub (BS2 8PE)
Role Responsibility
Making sure everything runs smoothly at the heart of our substance use service, you’ll support the operation from our North hub. This will include answering telephone calls, maintaining accurate records and helping continual focus on improving performance.
This rewarding and varied role will support our teams across the service through a variety of administrative tasks – from data entry to dealing with raising purchase orders, post, stationery, petty cash as well as minute-taking. This role will also include supporting the clinical team with prescription generation and appointment bookings and data/Theseus training for new staff.
The Ideal Candidate
We are looking for a confident communicator who can prioritise a varied workload and provide wide-ranging administrative support – it is vital that you are able to achieve this without losing your methodical attention to detail and accuracy. Making sure everything runs smoothly will be at the heart of what you do.
We are looking for a dynamic, solution focused, problem solving individual with the ability to both follow work instructions and use own initiative. You will be expected to be able to work to set targets and deadlines that the service requires and adhere to policies and regulations. You will be able to manage your time effectively, while equally having the ability to adapt priorities and be flexible.
Working closely with our teams across Bristol, you will deal with a large number of professionals every day and it is therefore important you have the ability to communicate in a positive and professional manner. People skills and ability to maintain confidentiality are crucial.
You will have experience with databases and knowledge of Microsoft Applications, especially Excel, Word and Outlook. Demonstrating organisational and IT skills will be important and imperative. You will also be confident learning new bespoke software's and be comfortable training other people to use it. The successful candidate will be a point of contact within the service for queries and training on our case management system.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.
Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents
SM - Administrator (8).pdf
Apply
An exciting opportunity has arisen for an experienced administrator to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point’s experience as an outstanding national substance use provider together with Bristol Drugs Project’s long history of excellent service delivery in the city.
This role will be based in our Central Bristol hub (BS2 8PE)
Role Responsibility
Making sure everything runs smoothly at the heart of our substance use service, you’ll support the operation from our North hub. This will include answering telephone calls, maintaining accurate records and helping continual focus on improving performance.
This rewarding and varied role will support our teams across the service through a variety of administrative tasks – from data entry to dealing with raising purchase orders, post, stationery, petty cash as well as minute-taking. This role will also include supporting the clinical team with prescription generation and appointment bookings and data/Theseus training for new staff.
The Ideal Candidate
We are looking for a confident communicator who can prioritise a varied workload and provide wide-ranging administrative support – it is vital that you are able to achieve this without losing your methodical attention to detail and accuracy. Making sure everything runs smoothly will be at the heart of what you do.
We are looking for a dynamic, solution focused, problem solving individual with the ability to both follow work instructions and use own initiative. You will be expected to be able to work to set targets and deadlines that the service requires and adhere to policies and regulations. You will be able to manage your time effectively, while equally having the ability to adapt priorities and be flexible.
Working closely with our teams across Bristol, you will deal with a large number of professionals every day and it is therefore important you have the ability to communicate in a positive and professional manner. People skills and ability to maintain confidentiality are crucial.
You will have experience with databases and knowledge of Microsoft Applications, especially Excel, Word and Outlook. Demonstrating organisational and IT skills will be important and imperative. You will also be confident learning new bespoke software's and be comfortable training other people to use it. The successful candidate will be a point of contact within the service for queries and training on our case management system.
About us
As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.
We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.
What Benefits Will I Receive?
We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
25 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.
Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees.
Turning Point Benefits
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.
Turning Point
Attached documents
SM - Administrator (8).pdf
Apply
💡 Quick Summary
Seeking a career-building opportunity? The Administrator position is now open for candidates interested in the Admin Executive sector. This role in Bristol offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
